Work Order & Turnover Coordinator | Remote Position
• Full-Time | Monday–Friday, 8:00 AM – 4:30 PM (PST)
• Compensation | Salary + Performance Bonuses
• Benefits | Google Review Bonus | Team Member Referral Bonus | Technology Stipend | Work Supplies Stipend | PTO / Sick Time | Paid Volunteer Day | Paid Holidays | Ongoing Training & Development | AI Token Allowance
Now Hiring: Own the Turnover & Maintenance Engine of a Fast-Growing Portfolio
Touchstone Property Management is hiring a Work Order & Turnover Coordinator to take ownership of one of the most critical functions in our business: managing work orders and quickly getting units rent-ready, on time, on budget, and at a high standard.
Before you read further, ask yourself:
1. Have you actually managed turnovers and vendors in residential property management?
2. Do you know what repairs should cost and how long they should take?
3. Do you perform better in environments with high accountability and high expectations?
If yes → keep reading.
If not → how quickly can you get there?
Compensation & Benefits
• Base Salary: $1,200 - $2,000 USD per month (based on experience)
• Quarterly Bonuses: Performance based
• Google Reviews: $10 USD per 5* Google review mentioning you by name
• Referral Program: $250 per successful hire referral
• Paid Time Off: 10 accrued PTO days per year
• Paid Volunteer Day: Take 1 paid day off for a cause you care about
• Paid Holidays: 8 paid holidays recognized annually
• Technology Stipend: To offset/compensate for the use of phone & internet
• Work Supplies Stipend: To be used to replace and upgrade equipment as needed
• Team Member Development: Ongoing training & growth
• AI Token Allowance: Company paid token allowance for AI usage
*We pay the processing fees for all payments to you, so you get the amount listed above.
What You’ll Own
You are the engine behind every successful turnover.
• Run the full move-out → rent-ready → move-in process across your portfolio
• Coordinate and manage daily work orders and active projects
• Review inspections and define complete scopes of work
• Validate vendor pricing and ensure accurate, line-item budgeting
• Present scopes to clients and secure approvals + funding before work begins
• Drive projects to completion - on time and on budget
• Perform quality control checks before units are handed off
• Resolve vendor and client issues quickly, with good judgment
• Build and maintain a high-performing vendor network
• Ensure every unit meets Touchstone Rent-Ready Standards
• Itemize resident bill-backs for final accounting process
• Review and follow property budgets & maintenance plans regarding scheduled maintenance
What You Bring
• 1+ year of hands-on vendor + turnover coordination in residential property management
• AI focused, tech-curious mindset, and comfortable learning new systems quickly
• Strong understanding of repair costs and timelines (Portland market preferred)
• Proven ability to manage multiple projects simultaneously without dropping details
• High-level English communication (C1/C2 fluency required)
• Prioritize systems, and fast-paced communication
• A mindset of ownership, urgency, and follow-through
Requirements:
• Availability: Mon–Fri, 8:00 AM–4:30 PM PST + rotating after-hours support
• Reliable computer (i3+, 8GB RAM minimum) + fast internet
• Fully functional home office setup
This Role Is NOT for You If…
• You struggle with organization or follow-through
• You prefer slow, predictable environments
• You’ve only done administrative work (no real project/vendor management)
• You wait for direction instead of taking initiative
• You avoid accountability or high expectations
Who We Are
Touchstone Property Management is a Portland, Oregon–based company managing over 500 units today and scaling quickly toward 2,500 in the next three years.
This isn’t a static role in a stable company. This is a chance to step into a business on a steep growth trajectory, where your impact will be visible, meaningful, and rewarded.
The Touchstone Experience
At Touchstone, everything we do is anchored in three core values:
Excellence. Unimpeachable Character. Sincere Candor.
We don’t treat our core values as posters on a wall - they show up in how we move, how we communicate, and how we make decisions every day. You’ll see it in our responsiveness, our transparency, and the level of ownership we take with every client, resident, and teammate.
Our mission is simple but demanding:
Bring Delight back to Property Management.
That’s not a tagline, it’s the standard. And that standard doesn’t bend when things get hard. In fact, that’s when it matters most.
If you decide to join Touchstone, you’re stepping into a culture where accountability is real, expectations are high, and mediocrity doesn’t have a seat at the table.
Why This Opportunity Matters
You won’t be doing this alone. You’ll be working shoulder-to-shoulder with a team of A-players - people who care deeply, move fast, and hold themselves (and each other) to a higher standard.
This is a place for people who want to grow fast, do meaningful work, and be part of building something exceptional - not just maintaining the status quo.
If you’re ready to do your best work alongside a team that won’t settle for less, we want to hear from you.
