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24 days ago
Requirements and responsibilities
Be the go-to coordinator for boutique agencies making a real difference in health, science, and education.We're Frazer Enterprises, and we offer something pretty unique: two boutique marketing agencies under one roof. With Forma Life Science Marketing, we work with some of the biggest brands, research organisations, and CEOs in the life science market, alongside growing start-ups and medium-sized businesses seeking to achieve their marketing and sales targets. With vitalink, we're a strategic marketing partner for leaders in health, life sciences, education, workforce development, and social innovation. By integrating deep sector intelligence with a passionate understanding of the barriers communities face, from social determinants of health to educational access and economic opportunity, we create strategies that are insightful, authentic, and powerfully effective.What makes us different is our approach. We begin every project with a simple question: how can we help our clients achieve their goals? We use language that the audience will hear, not tune out. We believe in meaningful work, strong relationships, and doing things the right way. Our team is small, collaborative, and remote-first.We're looking for someone who thrives in an environment where people wear multiple hats, clients trust us as genuine partners, and every day brings new opportunities to make a real difference in health, science, and education.We're looking for a Client & Project Operations Coordinator. You'll be the central hub keeping our projects moving, our clients supported, and our internal operations running smoothly. This role is ideal for someone who thrives in a fast-moving environment, enjoys working with clients, and loves bringing structure to complex, multi-step projects.In this role, you will:Manage project timelines, tasks, and deliverables in AsanaSchedule meetings, prepare agendas, capture notes, and track follow-up itemsLead project kick-off meetings and support regular status callsMaintain accurate project documentation, assignments, and updatesCoordinate logistics for annual conferences and periodic eventsPrepare client wrap-up reports and asset summariesServe as a friendly, reliable point of contact for day-to-day client communicationFollow up with clients after meetings on what was discussed, assignments, next steps, and gather missing informationPrepare creative briefs and support messaging developmentAssist with partner kits and other client-facing materialsManage social media accounts for select clientsDevelop and distribute client e-newslettersMaintain client websites with updates and blog postsSupport implementation of media or campaign plans (operational tasks only)Support event logistics and internal operations tasksHelp coordinate weekly staff meetingsPrepare presentations, agendas, and internal materialsMaintain organised digital files and documentationWorking Hours : This is a full-time role, Monday to Friday, working from 9am to 3pm Eastern Time. There may be rare instances where a meeting is needed between 3pm - 5pm EST.Requirements2 to 4 years experience in project coordination, client support, operations, or a related roleExperience working for a US or International Business.Strong organisational and time-management skillsExcellent written and verbal communicationComfortable interacting with clients via email, phone, and videoProficient with MS Office and Google WorkspaceAbility to work independently and manage multiple prioritiesProfessional, personable, and eager to learnBrownie points for:College degreeExperience in marketingExperience with life sciences or higher educationExperience with AsanaGood writing or proofing skillsAgency experience in marketing, communications, or life sciences marketingYou genuinely enjoy bringing order to moving pieces.. Keeping projects on track, staying ahead of details, and helping both clients and teammates stay aligned comes naturally to you.You communicate confidently and professionally, but in a warm and approachable way. You’re the type of person who notices what needs to be done before being asked, follows through reliably, and enjoys solving problems as they come up.Juggling multiple priorities doesn’t overwhelm you - it keeps you engaged. You’re curious, positive, quick to learn new tools, and comfortable working with technology in a fast-moving environment.BenefitsWhat’s in it for you?Pay: $2,800 - $3,200 per month*Full-time : Fully remote20 days paid time off, including holidays of your choiceCollaborative, supportive, small-team environmentWork with clients in life sciences, health, education, and social innovationOpportunities to contribute to presentations, creative briefs, and client strategy*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.This is our typical hiring process - occasionally, it may include extra steps.For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you!🔍 How to shine• Read the role details carefully.• Submit a thoughtful, high-quality application.• Stay responsive - we’ll keep you updated at every stage.✨ Important notes• Apply only through JobRack; please don’t contact the company directly.• We expect a respectful hiring experience - any disrespect means instant disqualification.• This is a full-time, primary role (no freelancing or second jobs).❓ New to remote work?Check out our handy FAQ: jobrack.eu/jobseeker-faq
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