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Who We AreAt Framework, we believe the time has come for products that are designed to last. Founded in San Francisco in 2020, our mission is to remake Consumer Electronics to respect people and the planet.We've started with two award-winning products, the Framework Laptop 13 and 16. Our laptops are thin, light, high-performance notebooks that can be upgraded, customized, and repaired in ways that no other notebook can. Alongside this, we've launched the Framework Marketplace to enable an ecosystem of parts and modules.In 2025, we added two new products to our lineup: The Framework Laptop 12, a 2-in-1 convertible with a 12.2" touchscreen and stylus support, and our first non-laptop product, the highly customizable and powerful Framework Desktop, a compact system for gamers and ML enthusiasts.We've seen a fantastic reception to both of our laptops from customers and reviewers from outlets like Linus Tech Tips, Ars Technica, and multiple Wirecutter reviews (including a recommendation among the best Windows Ultrabooks of 2024), along with making TIME's Best Inventions lists in 2021 and 2023. We are incredibly proud to be recognized as #5 on Fast Company's Most Innovative Companies of 2026, a testament to our growth since first appearing on the list at #35 on Fast Company's Most Innovative Companies of 2022.We come from successful consumer electronics startups including the founding team of Oculus, and have closed multiple rounds of funding to fuel our roadmap. Even better (and maybe unusually for an early stage startup), we're in a financially healthy position going forward off of our product revenue. We care deeply about building a diverse and inclusive team, and we hope you do too!The PositionWe are looking for a Sales Development Representative who is excited to take on the challenges that come with scaling our fast-growing B2B business and delivering high-performance, sustainable hardware while also staying true to our commitment to respect both people and the planet.This role is responsible for supporting the sales process by identifying prospective customers, qualifying leads, and assisting in the development of customer relationships, and is designed for an early-career professional interested in pursuing a professional path in sales within the technology sector. Rather than years of experience, we’re looking for the right raw ingredients: technical curiosity, communication grit, and a growth mindset! We’re hiring for a growth trajectory and will provide training and mentorship.This is a full-time remote US-based position, for a candidate with 0-1 years of experience. Since this is an early-career role requiring comprehensive training and mentorship, we’re prioritizing candidates in Greenville, SC, Austin TX, or the SF Bay Area. This allows for the necessary in-person collaboration and training needed.What You'll DoRespond to and qualify inbound inquiries to determine customer needs and potential sales opportunitiesSchedule and conduct introductory and discovery discussions with prospective customers (resellers, distributors, and end users)Provide accurate information regarding company products, services, and capabilitiesAssist senior sales personnel with opportunity development, proposals, and follow‑up activitiesMaintain accurate and timely documentation of all sales activities within the company’s CRM systemSupport the preparation of quotes, sales materials, processing of orders and related documentationParticipate in product training and maintain current knowledge of hardware offerings and industry trendsAdhere to all company policies, procedures, and compliance requirementsWhat You NeedBachelor’s degree from an accredited four year college or universityStrong verbal and written communication skillsDemonstrated interest in sales, business development, or technologyAbility to manage multiple tasks, prioritize responsibilities, and maintain attention to detailWillingness to learn and adapt in a fast‑paced environmentProfessional demeanor and ability to interact effectively with internal and external stakeholdersWhat's Nice to HaveBachelor’s Degree in Business, Entrepreneurship, Information Science, Information IT, or related fieldInternship or project experience related to sales, customer service, or technologyFamiliarity with CRM systems or sales‑related software, such as HubSpotBasic understanding of computer hardware conceptsExperience in a customer‑facing role (retail, hospitality, support, or service)Demonstrated ability to build rapport and maintain professional relationshipsInterest in long‑term career growth within sales, account management, or customer‑facing rolesComfort engaging with customers via phone, email, and virtual meetingsStrong problem‑solving skills and the ability to ask thoughtful, discovery‑driven questionsSelf‑motivation and a proactive approach to learning new products, tools, and sales techniquesWillingness to participate in ongoing training and development programs designed to support career progressionWhat You'll LoveCompetitive salary, equity, and health benefitsPaid company holidays plus 20 PTO days per yearPaid Parental LeaveFlexible work hours and locations, including every other Friday off!401K with matching for US employeesThe chance to work at a startup that is making a positive social and environmental impactEqual OpportunityWe commit ourselves to the principles of equal employment and a diverse work environment. With inclusion being one of our core values at Framework, we do not discriminate on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws. We will consider qualified applicants regardless of criminal histories pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Ordinance.We are also committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please let us know by reaching out to accommodations@frame.work.The estimated annual on-target earnings (OTE) range for this role is $62,000 - $70,000 USD per year, comprised of base compensation and commissions. The range for this position may vary depending on various factors such as professional background, work experience, work location, market demand, etc. In certain circumstances, the final offer may vary from the amounts shown in this job description.Additional NotesPlease be aware that we only post jobs directly on our career site, LinkedIn, ZipRecruiter, Monster, Talent.com, MyJobHelper, Adzuna, Jora, and Jooble. We do not use Indeed. For the safest experience, please apply directly on our career site. We also follow a rigorous hiring process, meaning we do not extend offers without multiple rounds of live interviews. Most importantly, we do not issue checks to candidates and will never ask for personal financial information, such as bank details or credit card numbers, during the interview and offer process. We manage onboarding through our HRIS platform and provide all necessary equipment directly to our employees. All official communications during the interview process only come from @ats.rippling.com and @frame.work. If you receive a suspicious message, email, or job offer, please do not click on any links and report this incident to us at hiring-team@frame.work.
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