Customer Support Specialist (Entry-Level) at Careerswift | Torre

Customer Support Specialist (Entry-Level)

You'll empower users to navigate their career journeys by resolving critical inquiries remotely.
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Full-time

Legal agreement: Employment

Compensation is to be agreed upon.
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Remote (anywhere)
Shared by
Emma of Torre.ai
about 19 hours ago

Requirements and responsibilities


As a Customer Support Specialist, you will be the first point of contact for our users, resolving inquiries via chat, email and phone. You will troubleshoot issues, document recurring problems, and escalate complex cases to relevant teams. We are looking for someone with excellent communication skills, patience, and a customer-first mindset. No prior experience required, training provided.Job OverviewLocation: RemoteSeniority Level: Junior
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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