Product Manager – Customer Data at Rhythm Energy | Torre

Product Manager – Customer Data

You'll define customer data strategy, driving measurable business impact in renewable energy.
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Full-time

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Emma of Torre.ai
about 1 month ago

Requirements and responsibilities


About the RoleWe’re hiring a Product Manager – Customer Data to help shape how Rhythm leverages data as a core product capability across the business.This role sits at the intersection of Product, Data Engineering, and Data Science, focused on turning customer data into actionable insights and scalable product capabilities that drive measurable business outcomes across Sales, Marketing, Operations, and Commercial teams.You won’t own a single isolated product — instead, you’ll operate across multiple systems and initiatives, helping define how customer data is modeled, activated, and used across the company.This is a high-impact, cross-functional role in a fast-moving environment, ideal for someone who combines strong product thinking with hands-on data fluency and stakeholder leadership.What You’ll DoDefine and manage product requirements for customer data initiatives, translating business goals into clear specifications, workflows, and implementation plansBuild and own the roadmap for customer data, balancing short-term impact with long-term strategic capabilitiesPartner with Sales, Marketing, Operations, and Commercial teams to identify data needs and translate them into actionable product initiativesDrive development of data-powered capabilities such as customer segmentation, lifecycle insights, churn/retention analysis, and value modelingEnsure data initiatives translate into measurable business impact, including acquisition, retention, churn reduction, pricing optimization, and cost-to-serveWork hands-on with data using SQL and modern data platforms such as Databricks to explore opportunities, validate ideas, and support deliveryCollaborate closely with Data Science across the full model lifecycle, from ideation to production and ongoing performance monitoringPartner with Data Engineering to ensure data systems are reliable, scalable, and aligned around a single source of truthIdentify opportunities to turn internal data capabilities into customer-facing features and product improvementsWhat You’ll Bring3+ years of experience in Product Management, Data Product, or analytics-heavy rolesStrong SQL skills and comfort working directly with data to generate insights and validate hypothesesExperience working closely with Data Engineering, Data Science, and/or Software Engineering teams to deliver data productsStrong stakeholder management skills, with the ability to align multiple teams and drive decisions across competing prioritiesExperience delivering measurable business impact through data-driven initiativesComfort operating in fast-paced, ambiguous environments where you’ll need to define structure and processesSolid understanding of the product development lifecycle, including roadmap planning, PRDs, and delivery cyclesStrong communication skills and ability to operate across strategic, technical, and execution layersNice to HaveExperience working with modern data platforms such as DatabricksExposure to customer lifecycle analytics, including CLV, churn, segmentation, or retentionExperience working on data-driven product features or personalization systemsFamiliarity with experimentation, modeling, or data science workflowsWhat Success Looks LikeClear and scalable customer data strategy implemented across the businessMeasurable improvements in key metrics such as retention, churn, and customer valueStrong adoption of data-driven decision-making across Sales, Marketing, and OperationsReliable and consistent customer data systems aligned around a single source of truthSuccessful delivery of high-impact, cross-functional data initiativesIncreased use of data-driven automation and insights in both internal and customer-facing workflowsWhy You’ll Love Working HereOur culture. We’re friendly, transparent, and love to innovate together.Flexible work-life balance. We embrace a mix of working remote and from the office.Professional development opportunities. We love to grow together and support your learning.A chance to make a difference. We’re a sustainably driven company rethinking what’s possible in energy.About Rhythm EnergyRhythm is a renewable energy and technology company redefining how people interact with energy. We combine energy market expertise with technology, design, and data science to deliver simple, transparent, and customer-centric energy solutions.We’re a mission-driven team focused on building scalable systems, solving complex problems, and making a meaningful impact on the future of energy.
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