ServiceNow Support Specialist / Support Agent at RulesIQ India Pvt Ltd | Torre
ServiceNow Support Specialist / Support Agent
Report
warning

Heads-up

The job you’re trying to post already exists in Torre:

RulesIQ India Pvt Ltd

ServiceNow Support Specialist / Support Agent

RulesIQ India Pvt Ltd
Emma
Emma
You'll secure critical cloud operations by integrating ServiceNow SIR with AWS Connect and Salesforce.
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Provide your expected compensation while applying
location_on
Remote (for United States residents)
Match
skeleton-gauges
You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Review preferences
Shared by
Emma of Torre.ai
 12 days ago

Requirements and responsibilities

We are looking for an experienced ServiceNow Support Specialist to support and maintain ServiceNow Security Incident Response (SIR) integrations within a cloud-based contact center environment.Required Qualifications:Bachelor's Degree6+ years of overall IT experienceMinimum 6 months of hands-on experience implementing, configuring, customizing, and updating the ServiceNow SIR bridge integrated with AWS Connect and Salesforce Service Cloud VoiceStrong ServiceNow support, administration, and troubleshooting experienceExperience working in enterprise support and operational environmentsPreferred Qualifications:ServiceNow Certified Implementation Specialist – Security Incident Response (CIS-SIR)Experience with AWS Connect integrationsExperience with Salesforce Service Cloud VoiceKnowledge of Incident Management and Security Operations workflowsRequired Skills:ServiceNow Security Incident Response (SIR)AWS ConnectSalesforce Service Cloud VoiceServiceNow Administration & ConfigurationIncident ManagementTroubleshooting & SupportIf you are interested or know someone who would be a great fit, please send your updated resume and contact details. Mail ID : richa.singh@rulesiq.com
This job opening is closed.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)

Thank you

Thank you

check_circle

Payment confirmed

Torre Hunt

Torre Hunt

A member of the Torre team will contact you shortly

In the meantime, continue adding information to your job opening.