About the roleAt Pair Eyewear, we are seeking a Supply Chain Associate to support both inbound and outbound logistics operations, ensuring smooth execution, visibility, and reporting across the supply chain. This role reports into the Senior Manager of Logistics Operations and works with cross-functional partners to manage purchase order flow, freight execution, 3PL coordination, SKU management, and issue resolution—helping ensure product moves efficiently from suppliers to warehouses and ultimately to customers and partners, even during peak periods and key launches.What You’ll Do:Manage inbound purchase orders and shipments, ensuring suppliers meet ship dates, quantities, and documentation; proactively flag risks and maintain reporting for supply planning and warehouse visibilityCoordinate inbound freight bookings and track shipments through delivery, resolving delays, shortages, damages, or missing paperworkExecute and track outbound shipments, including 3PL coordination, replacements, and issue resolutionPartner with warehouse teams to ensure timely execution, especially during peak periods, launches, and high-volume seasonsOwn SKU setup and ongoing maintenance in NetSuite, ensuring item data accuracy across supply chain–critical fieldsPrepare weekly and monthly KPI reporting on PO health, inbound/outbound performance, transit times, and service levelsSupport cross-functional handoffs and process improvements across Sourcing, Planning, CX, Logistics, and warehouse partnersManage ad hoc, rush, or exception-based shipments as neededWho You AreHighly organized and execution-focused, with the ability to manage multiple inbound and outbound shipments, POs, and SKUs simultaneouslyComfortable working with large data sets and maintaining accuracy across detailed trackers and reportsDetail-oriented with a strong focus on data hygiene, system accuracy, and follow-throughAble to prioritize tasks in a fast-paced environment and adapt as supply chain timelines shiftProactive in identifying and escalating risks related to timing, quantities, or system data integrityComfortable working cross-functionally with internal teams, suppliers, freight forwarders, 3PLs, and warehouse partnersClear, concise communicator who is comfortable asking questions, documenting issues, and escalating when neededNeed to HaveBachelor’s degree in Business, Supply Chain, Operations, or a related field3-4 years of experience in supply chain, logistics, sourcing, production, or operationsAdvanced proficiency in Microsoft Excel (e.g., VLOOKUPs, pivot tables, data analysis)Experience working with freight forwarders, carriers, and distribution centers or 3PLsHands-on NetSuite experience (required), including SKU/item management and supply chain–related workflowsEagerness to learn and grow within a fast-paced, scaling supply chain environmentNice to haveExperience working with SourceDay and a range of TMS tools to support PO management, freight tracking, and logistics coordinationSome Benefits and Perks of Working At PairHealth, vision and dental insuranceGenerous vacation policiesCompetitive salaries with equity opportunitiesRetirement savings plan optionsFree eyewear (plus discounts for family and friends)CompensationPay range for this position is expected to be between $70,000 - $75,000, depending on skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives.
