Job Title SDR Manager / Outbound Sales Floor Lead – U.S. Market Job Description Valido is hiring an SDR Manager to run our outbound sales floor. We're looking for someone who knows how to run a floor — not someone who just watches reports. Our SDR team makes outbound calls to businesses across the United States, and you'll own the shift: reps productive, KPIs visible in real time, and more qualified conversations and more booked demos every single week. What you'll own: ● The SDR team through the full shift ● Real-time monitoring of calls, activity, talk time, callbacks and booked demos ● Live call listening and immediate coaching ● Spotting weak performance fast — and acting on it ● Daily target accountability: reps on time, on task and on the phone ● Quick team check-ins and performance updates ● Objection-handling coaching that moves individual rep numbers ● Clean CRM activity and correctly logged call outcomes ● Escalating operational and performance issues to management ● A competitive, energetic and accountable floor What you get: ● Full ownership of the floor — you run it, and you make the calls on how it runs ● A direct line to management, with real influence over how the team operates ● A fast-growing U.S. outbound operation where the numbers you move are the numbers the business runs on ● Fully remote, full-time What we're looking for: ● Previous experience managing an outbound call center, SDR team, telemarketing team or sales floor ● Hands-on management of sales / call-center representatives ● Fluency in the numbers: calls, connect rate, talk time, conversion rate and appointments booked ● Comfortable listening to live calls and coaching in the moment ● Highly organized and extremely accountable ● Strong leadership — comfortable pushing people to perform ● Excellent English ● Comfortable working U.S. business hours ● Confident with CRM and call-center software ● Able to make decisions without constant supervision This is not an administrative management position. We want someone who enjoys being on the floor — watching the numbers, listening to calls, coaching people and driving performance every single day. Working hours: Full-time, remote, on U.S. Eastern business hours alongside our Miami-based team. About Valido: Valido is an embedded finance platform that connects businesses to a broad network of lenders through a single application and an intelligent routing engine. We help contractors offer financing to their customers, and our outbound team speaks directly with businesses across the United States. How we hire: We review applications quickly — usually within hours — and every applicant gets an answer either way.

SDR Manager / Outbound Sales Floor Lead – U.S. Market

Emma

Responsibilities

Skills wanted:

Language(s) required:

adir

adir

About Valido:

mission:

www.valido.io

Admin access needed