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Responsibilities
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.The Retail organization at Toast is focused on building foundational technology to support a rapidly expanding vertical.We emphasize early learnings and remain closely aligned with our customers, engaging in frequent conversations with our initial retail partners to understand their needs, pain points, and feature requests. This direct feedback loop allows us to rapidly iterate and ensures we are building the right product for the market.We’re looking for engineers to help make our product work for our largest customers. This team works closely with customers — expect to visit stores and talk directly with operators to deeply understand their workflows.About this roll* (Responsibilities)Design, build, deploy, and maintain highly resilient and scalable systems that are critical to our customers’ successDefine and drive long-term technical architecture and strategy across the entire organization, aligning executive business goals with platform capabilities.Design solutions that anticipate and accommodate future needs while considering tradeoffsEffectively communicate technical directionSponsor and mentor senior engineering talent (Staff and Senior Staff engineers) to grow the next generation of technical leaders across Toast.Act as a force multiplier in improving engineering productivityDiagnose performance bottlenecks and implement optimizationsLeverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.Do you have the right ingredients*? (Requirements)9+ years experience building and shipping production software to customersExperience with Java, Kotlin, or other object oriented programming languagesApproach your work with humility, empathy, and deep respect for your peersArticulate sophisticated project roadmaps and empower engineering cohorts to drive them toward fruitionStartup mindset in driving initiatives and ability to find order in ambiguityPassionate about making users happy and seeing people use your product in the wild.Embody a growth-oriented mindset focused on continuous elevation of your craft and domainEstablish yourself as a trusted technical authority capable of making decisions that secure both immediate wins and long-term strategic goalsAI at ToastAt Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support.Our Total Rewards PhilosophyWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.Zone A: $230,000—$368,000 USDZone B: $200,000—$320,000 USDZone C: $180,000—$288,000 USDHow Toast Uses AI in its Hiring ProcessThroughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance.Our Approach to Hybrid WorkingWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location.
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