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Responsibilities
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.As a founding Strategic Sales Director for Iberia, you will own 8-12 of the largest strategic accounts across Spain and/or Portugal — IBEX35-caliber banking, telco, insurance, utilities, and travel enterprises. You'll run complex, multi-level sales cycles from 6 to 18 months, build both the business case and the technical win alongside your Solutions Consultant, and drive long-term land-and-expand strategy while continuing to bring in new logos.As part of the founding Iberia team, you'll work alongside a 10-person Madrid-based org (SDR, SC, and Customer Success) and help shape the region's go-to-market strategy from the ground up.Responsibilities:Manage a portfolio of 8-12 top strategic accounts in Spain and/or PortugalGenerate your own pipeline — Cresta drives strong inbound, but Strategic AEs are expected to self-source roughly 50% of pipelineOrchestrate complex, multi-level sales cycles (6-18 months) across buying committees, procurement, legal, and securityBuild the business case and the technical win in partnership with your Solutions Consultant and extended teamDrive land-and-expand strategy with a long-term vision for each account, while continuing to prioritize new-logo acquisitionPartner closely with Product, Marketing, Customer Success, and Engineering to deliver an exceptional customer experienceQualifications We Value:8+ years of enterprise SaaS sales experience, including at least 4 years as a quota-carrying individual contributor selling into large Spanish enterprises (IBEX35 or equivalent: banking, telco, insurance, utilities, travel)Verified track record closing deals of €500K+ ARR / €1M+ TCV, including at least one deal exceeding €1M TCV at an IBEX35-caliber accountNew-logo hunting as your primary motion — majority of attainment historically from net-new logos rather than installed-base expansionExperience navigating complex 6-18 month cycles, including RFPs, buying committees, and procurement/legal/security review in regulated industriesExisting C-level/VP network within Spanish enterprise accountsNice-to-Have:CX / contact center / conversational AI domain exposure (CCaaS, WEM, analytics, virtual agents)Experience opening a market or territory from zero for a hyper-growth vendorExperience co-selling with SIs and channel partners (e.g. Accenture, Telefónica Tech, Sabio-type ecosystem)Familiarity with Ley SAC and Spanish regulatory drivers in customer serviceMEDDPICC (or equivalent) formally trainedLanguage & Travel:Native or negotiation-grade Spanish, fluent English; Portuguese is a strong plusMadrid-based, with travel across the Iberian Peninsula expectedPerks & Benefits:We offer a comprehensive and people-first benefits package to support you at work and in life:Comprehensive medical, dental, and vision coverage with plans to fit you and your familyFlexible PTO to take the time you need, when you need itPaid parental leave for all new parents welcoming a new childRemote work setup budget to help you create a productive home officeMonthly wellness and communication stipend to keep you connected and balancedCompensation at CrestaCresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.OTE Range: TBD (comp benchmarking in progress) + Offers Equity
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