Commercial Customer Success Manager at Clari

• Ensure customers realize value at speed and throughout the customer lifecycle by optimizing all aspects of the product • Drive success and retention across customers through trusted advisor guidance • Harvest and build thought leadership and best practices while contributing to continuous value realization strategies • Work with new customers to strategically expand Clari across their entire organization • Build enterprise-wide strategies by scoping and defining requirements, confirming business objectives and mapping business needs to Clari solutions while ensuring continuous alignment with changing client needs • Build relationships with key customer champions, including VP Revenue Operations, VP Sales, other executives and sales leadership • Conduct regular Executive reviews and check points with customer champions and executives • Configure product customizations to address customer needs • Partner with technical support and additional cross-functional teams to ensure technical issues are successfully resolved • Develop and maintain product expertise, including best practices to provide value to customers • Represent the Voice of the Customer and share your customer expertise with the Product and Engineering teams to drive product improvements and contribute to the product roadmap • Contribute to Clari's growth as a Brand Ambassador and assist in hiring great talent.

Commercial Customer Success Manager

Requirements and responsibilities

Skills wanted:

Language(s) required:

About Clari:

mission:

www.clari.com/

Admin access needed

Payment confirmed

A member of the Torre team will contact you shortly