About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.We are currently seeking a MuleSoft Account Partner to join our growing Professional Services sales team within Customer Success Group (CSG). Our Account Partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Salesforce/MuleSoft investment.As a critical member of the GTM and Professional Services team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.Your ImpactThe MuleSoft Account Partner is committed to earning the right to be an advisor to our Communications, Media and Technology (CMT) customers, with the primary goal of helping these customers quickly generate significant value from their Salesforce/MuleSoft investment.The primary measurement of success for this role will be annual bookings of professional services sales (aka closed business) and bid margin aligned with agreed goals, targets, and quotas.To be successful in the role you:Complete MuleSoft training and become an expert in our consulting methodologies and practicesEvangelize MuleSoft's ability to deliver business outcomes and our delivery methodology to our customersDrive account planning including the formulation of a clearly defined roadmap or the precursor activities to define such a roadmapGenerate pipeline through self-origination and collaborating across Salesforce with License Sales,Delivery and Customer Success to develop trusted Professional Services propositions for ACC clients and prospectsUse industry expertise and business acumen to understand a customer's motivation, business drivers/challenges, strategic goals and objectives, and desired business outcomesEngage and present to customers, especially at C-Level, using a consultative selling approach that positions Salesforce,MuleSoft and yourself as a long-term trusted advisor relationshipCreate a compelling vision and clearly communicate our groundbreaking solutions with the goal of generating significant success and business value from an investment in the MuleSoft Anypoint PlatformDevelop and lead a territory plan and a tailored account plan for each customer that aligns with their business goals, priorities, and timeframesForecast accurately and timely, build a pipeline, and progress opportunities to deliver MuleSoft YOY revenue growthDevelop mutually agreed and aligned close plans and drive the execution of these plans to realize closed bookings aligned (or in excess) of assigned sales goals/quotasBe a recognized role model for collaboration, understanding, and overall business resultsBasic RequirementsHave a professional services sales background or blended consultative sales and project delivery backgroundTechnical and cognitive ability to scope and strategically plan engagementsHave experience working with a customer through a visioning process, assessing business value outcomes, and developing plans to support the realization of that value through a structured programPresent business value led pitches and effectively negotiate terms aligned with margin targetsCan exercise empowered judgment in methods, techniques, and evaluation criteria for obtaining results aligned with goals of the company and within associated guidanceRecognize the importance of timing to close deals and are able to balance driving the closing cycle while being responsive to the customer's needs and fundamentally building trust in the relationshipPreferred RequirementsExperience working in the CMT domain, specifically delivering value propositions to customers in the Communication, Media and Technology space7+ years of consultative sales experience with a proven record of consistently meeting (or exceeding) quotaExperience selling and/or delivering Professional Services in a context similar to Salesforce or a Global System Integrator type environmentDemonstrated ability to develop and maintain executive (including C-level relationships) where you are recognized as a trusted advisorExperience growing accounts with large and complex pursuits ($M+)Experience in creating outstanding responses to functional and technical elements of RFIs/RFPHighly collaborative excels in a matrix organizational model (aligning with other business functions)Committed team player with strong interpersonal skills who share and support colleaguesAbility to thrive in a fast-paced sales environmentIn the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. The typical base salary range for this position is $89,310 - $119,470 annually.When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
2 days ago