GC (General Contractor) Engagement Specialist at Efficiently | Torre

GC (General Contractor) Engagement Specialist

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Full-time

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Remote (for United States residents)
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Emma of Torre.ai
24 days ago

Responsibilities


Who We Areefficiently is building the first Design–Build Intelligence Platform for the construction industry.We bring clarity and structure to the chaos between design and construction, helping project teams build with confidence, accuracy, and fewer surprises.Our initial focus is high-end residential, and we work closely with leading general contractors, design-build firms, and developers. Our platform and DIA (Design Intent Administration) services are designed to scale across all construction sectors as we grow.Our Mission: Eliminate design-to-construction chaos and give teams a single source of truth they can trust.Your work directly supports that mission.Role Summaryefficiently is hiring a construction-savvy GC Engagement Specialist who will serve as the primary connector to our GC clients.You Willonboard and train GC Project Managers on efficientlyguide early usage and deliver fast winstransition into light AE-style check-ins after onboardingcoordinate internally with our DIA teamact as a subject-matter expert for our product and engineering teamsYour mission is simple:Make PMs successful fast, maintain tight communication, and ensure efficiently becomes essential on every project.Who You AreGC/PM looking for a career changeexperience in construction, ideally high-end residentialProcore experience is requiredexperience working with PMs, supers, subs, designersunderstand drawings, RFIs, specs, finishes, change managementclear communicator, organized, proactivecomfortable supporting demanding GC clientssteady under pressure, strong attention to detailCore Responsibilities       GC PM Engagement & Supportserve as the primary point of contact for GC PMsmaintain consistent weekly communicationcollect drawings, specs, selections, changes, RFIsunderstand sequencing, deadlines, and project contextensure PMs always know what’s happening next       Onboarding & Trainingrun client onboarding sessionsteach efficiently workflowsdeliver first-win value in the first weekhelp PMs form efficient habits early       AE-Style Account Managementconduct light ongoing check-insanswer PM questions and unblock issuesmonitor account health and satisfactionidentify opportunities for multi-project expansionIntake & Coordination with DIA Teamtranslate PM updates into structured DIA taskstrack DIA turnaround times and deliverablesensure outputs meet GC expectationsProduct Feedback & SME Contributionshare field insights with product developmenthelp validate feature conceptsrepresent the GC PM workflow in internal discussionsKey Metrics (KPIs)PM engagement ratetime-to-first-valuePM platform usage (logins + actions)DIA turnaround alignmentreduction in PM admin timeoverall satisfaction and retentionexpansion across additional projectsWhy This Role MattersGC PMs operate under intense pressure and constant design changes.When they are supported well, efficiently becomes their daily operating system and the GC becomes a long-term customer.This role ensures that happens.You're a Fit If Youtake ownershipcommunicate clearly under pressurethrive in structured workflowsenjoy bringing order to messy documentationlike helping PMs feel in control and supportedGrowth OpportunityThis is a ground-floor role with significant professional growth potential as efficiently expands and the Design–Build Intelligence category grows.Compensation & DetailsRemote position (US-based)Minimal travel as requiredCompensation based on experienceFull-time role