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Responsibilities
As a Staff Software Engineer in Revenue Intelligence, you will shape the technical direction of systems that help hospitality businesses understand demand, identify revenue opportunities, and make better pricing and commercial decisions. You will work across customer-facing applications, backend services, data pipelines, analytical stores, recommendation workflows, and cloud infrastructure. This is a hands-on leadership role: you will solve complex engineering problems directly while establishing architecture, improving reliability and security, reducing systemic technical debt, and aligning multiple teams around durable technical decisions. Your impact will extend beyond individual features to the quality, scalability, operability, and long-term evolution of the Revenue Intelligence platform.Our Revenue Intelligence Team:The Revenue Intelligence team builds products and platforms that turn hospitality data into practical decisions for hoteliers, including pricing recommendations, demand insights, reporting, automation, and commercial opportunities. Our systems span frontend experiences, APIs, distributed services, data processing, machine-learning workflows, and production infrastructure. We value pragmatic engineering, strong ownership, evidence-based decisions, and technical leaders who raise the effectiveness of the people and systems around them.What You Bring to the Team:Set and evolve the technical strategy for Revenue Intelligence, translating product and business goals into coherent architecture and executable engineering plansLead the design and delivery of complex capabilities across customer-facing web applications, backend APIs, event-driven services, data pipelines, analytical storage, and recommendation workflowsIdentify and resolve systemic risks in scalability, reliability, security, data quality, observability, and operability before they become recurring customer or engineering problemsDrive modernization of legacy systems and infrastructure through incremental, well-reasoned migrations that preserve delivery momentum and production stabilityPartner with Product, Data Science, Infrastructure, Security, and engineering leaders to define boundaries, contracts, ownership, and long-term platform directionRemain hands-on in the codebase through implementation, technical spikes, design reviews, debugging, incident response, and the most consequential or ambiguous engineering workRaise the technical effectiveness of the wider organization through mentoring, architecture guidance, engineering standards, documentation, and constructive challengeWhat Sets You Up for Success:10+ years of software engineering experience, including significant technical leadership across complex production systemsDeep hands-on expertise in Python, with the ability to work effectively across both ecosystems and guide engineering decisions beyond a single languageStrong architecture and distributed-systems fundamentals, including API design, event-driven workflows, consistency, failure handling, scalability, and service boundariesExperience with data-intensive systems such as PostgreSQL, Redshift or similar analytical platforms, batch and streaming pipelines, and large-scale data processingExperience designing or operating recommendation systems, machine-learning platforms, pricing systems, experimentation workflows, or other decision-support productsStrong cloud and platform engineering experience across AWS, containers, Kubernetes, Terraform, Helm, Argo CD, CI/CD, observability, and secure production operationsA demonstrated ability to lead through influence, create alignment across teams, communicate complex tradeoffs clearly, and drive decisions from ambiguity to executionA strong record of improving engineering quality through testing strategy, operational readiness, incident learning, security, documentation, and sustainable technical standardsProduct judgment and customer empathy, with the ability to connect technical investments to measurable outcomes for hoteliers and the businessBusiness-level English fluency and experience collaborating effectively in a remote, globally distributed organizationBonus Skills to Stand Out:Deep hands-on expertise in .NET/C#Discover our Benefits:Remote First, Remote AlwaysPTO in accordance with local labor requirementsMonthly Wellness Fridays - enjoy an extra-long weekend every monthFully Paid Parental LeaveHome office stipend based on country of residencyProfessional development courses in Cloudbeds UniversityAccess to professional development, including manager training, upskilling and knowledge transfer
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