About Lyra HealthLyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.Role Overview:The individual will be responsible for developing and presenting client proposals, driving stakeholder engagements and achieving annual sales targets and pipeline targets. We are seeking a results oriented professional with a strong growth mind-set, an individual who views their role within the Learning team as a strategic and, long-term investment in both personal and organizational growth.Hybrid:This positions follows a hybrid working model, that requires the incumbent to attend the office one day per week to foster collaboration, team engagement and alignment with key stakeholders.Hours:South Africa work hours: Mon-Fri 8am to 5pmTravel:The individual will be required to travel to client sites as part of the on-going client meetings and strategic engagements.Wi-Fi:While working off-site/remotely, the individual is expected to have reliable backup power supply and a strong, stable Wi-Fi connection as these are essential requirements for effectively performing in a remote capacity.Key ResponsibilitiesSales Target: The individual will be expected to consistently meet and exceed established annual targets, demonstrating a strong performance orientation and a commitment to excellence in driving business growth and impact.Service Delivery: Consistency and high-quality service delivery to clientsClient retainmentLearning Operations: Implementation of Learning services in collaboration with the relevant stakeholders and systemsReporting: Operational and commercial efficienciesAccurate and timely reportingStakeholder Engagement: Serve as a point of contact for all Learning service inquiries, resources and supportFacilitate all Learning session related communication between client, affiliate and coordinatorsMinimum Level of Experience Required (including any industry-specific experience)At least 3 years in EWP (Employee Wellness Program) and Learning/Training. Clinical background will be advantageous.Minimum Skillset RequiredStakeholder ManagementEfficient communication skillsLearning consultingCommercial and sales acumenUnderstanding of EWP (Employee Wellness Programs) and clinical best practices in Learning solutions and content developmentEffective report writingDigital learning acumenData driven and trends insightsTeam playerAbility to work well under pressureIn accordance with the Employment Equity Act, preference will be given to suitably qualified candidates from designated groups, including persons with disabilities.We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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