Working in the Central Time Zone, you will support the owner and admin team at Quality Foundation Repair (Austin, TX).

We’re hiring a reliable, proactive Virtual Assistant to support the owner and leadership team at Quality Foundation Repair. This role is ideal for someone experienced in assisting business owners or managers, who can take initiative, stay organized, and manage both administrative and higher-level tasks with minimal direction.

About the role:
You’ll work directly with the owner and help lighten the load for our Office Manager (currently working limited hours), our Sales\/Admin Coordinator, and our Customer Support Specialist. You’ll be expected to support the team across a variety of business functions.

Key responsibilities:

* Manage admin tasks: data entry, email management, internal communications, appointment confirmations.
* Assist in documenting SOPs based on Loom videos or team direction.
* Upload and manage content in Whale (our SOP platform) and Zoho CRM.
* Provide support for project tracking, task coordination, and internal process improvements.
* Run reports, update spreadsheets, and help maintain consistency in documentation.
* Occasionally assist with light QuickBooks tasks (not accounting—just admin)
* Stay a step ahead and help us work smarter, not harder.

Requirements:

* Strong spoken and written English.
* Proven experience as a Virtual Assistant or Administrative Assistant.
* Self-starter with excellent time management skills.
* Familiar with Google Workspace (Gmail, Drive, Sheets, Docs)
* Comfortable using or learning platforms like Zoho CRM, Whale (LMA), and QuickBooks Online.
* Able to follow instructions from video walkthroughs and turn them into usable documents.
* Organized, responsive, and detail-oriented.

Bonus if you have:

* Experience working with home service companies or small business operations.
* Past experience supporting sales or customer service teams.

How to apply:
Please submit an OPEN video link introduction (2–5 minutes) answering the following:

* Tell us about your experience assisting business owners or managers
* What software tools have you used for admin or CRM tasks?
* What are you great at—and what are you still learning?
* Why does this opportunity interest you?
* What are your goals and how would this position help you achieve them?

Send your reply with your video and resume.

Location: Remote - GMT-08:00 to GMT-04:00

Skills required for this job:

Administrative assistance
Data entry
Email management
Google Workspace
QuickBooks Online
Virtual assistance
Zoho CRM