About BondBond is a fast-growing startup on a mission to break down communication barriers between Deaf and hearing individuals by making personalized, high-quality sign language interpretation effortlessly accessible to everyone, anywhere.BondVRS reimagines Video Relay Service (VRS). With a single click, Deaf users can instantly invite highly-skilled interpreters to any video platform—Bond’s proprietary Zoom-like platform or any mainstream platform (e.g., Zoom, Google Meet, Teams, Webex, FaceTime, WhatsApp).Bond is looking for like-minded people passionate about technology, accessibility, inclusion, and bridging communication gaps.About the RoleBond is seeking a Staff WebRTC/SIP Engineer to build the real-time infrastructure that makes video communication instant and reliable, partnering with full-stack engineers to deliver platform capabilities that power exceptional user experiences. The ideal candidate brings deep expertise in media processing, distributed systems, and reliability engineering.This work directly impacts the Deaf community’s ability to communicate effectively—when systems fail, users can’t connect with interpreters. The role is suited for someone who treats reliability as a craft and takes pride in systems that work under pressure.What you'll be doingBuild Infrastructure That Never Fails: Design and implement highly-available, fault-tolerant backend services that power real-time video communication.Scale Real-Time Communication Systems: Own backend infrastructure for video routing, session management, call state, and integration with third-party platforms; make architectural decisions to scale from hundreds to hundreds of thousands of concurrent calls.Enable Frontend Teams Through Platform Excellence: Build APIs and services frontend engineers depend on; design intuitive contracts, provide clear documentation, and ensure the platform acts as a force multiplier.Deliver Operational Excellence and Observability: Instrument what matters, establish SLOs reflecting user impact, and build systems that surface problems before users notice; own uptime including incidents, post-mortems, and continuous improvement.Contribute to a Purpose-Driven, User-Centered Culture: Understand how platform decisions impact real users; advocate for reliability in technical discussions; connect work to Bond’s mission of improving access and communication for the Deaf community.RequirementsProven Backend Engineering Skills: 10+ years building, deploying, and operating backend services in production; on-call experience, responding to incidents, and learning from scaling systems.Real-Time Media Processing Expertise: Hands-on experience with GStreamer (required), SIP/RTP, and WebRTC; familiarity with SFU media servers (Bond uses Janus); understanding challenges of processing audio/video in real time at scale.Expertise in Highly-Available Systems: Deep understanding of distributed systems, fault tolerance patterns, and reliability engineering; ability to articulate tradeoffs between consistency and availability and design systems that handle partial failures gracefully.Detail-Oriented and Data-Driven: Instrument systems; use metrics and logs to diagnose issues systematically; make architectural decisions based on evidence; distinguish signal from noise under stress.Startup Adaptability: Thrive in ambiguous environments; build with incomplete requirements; make sound engineering tradeoffs under uncertainty.Preferred experienceConnection to the Deaf Community: Strong awareness of Deaf culture and accessibility needs; personal or professional experience is ideal.API/Platform Design: Track record designing APIs or internal platforms that other engineering teams build on.What We'll BringCompetitive salary and equityOpportunity to make an immediate impactRemote-first team with colleagues across the worldMedical, dental, and vision benefitsUnlimited PTO, in addition to standard holidays401(k) plan
