About DxTx Pain & SpineAt DxTx Pain & Spine, we’re redefining how pain and spine practices thrive. As a physician-aligned partner organization, we empower independent, award-winning physicians across the country by combining clinical autonomy with strong operational support.The OpportunityAs a Prior Authorization Coordinator, you’ll play a vital role in ensuring patients receive timely approval for the care they need. You’ll manage the entire authorization process for interventional pain management procedures—supporting both office-based and advanced outpatient treatments. This role is ideal for someone detail-oriented, collaborative, and dedicated to process accuracy and patient impact.What You’ll Do:Authorization Management & ComplianceMonitor advanced procedure trackers for each practice to identify authorization opportunities.Collect all required documentation for prior authorizations.Review medical necessity guidelines for procedures by Paycor.Accurately and promptly submit prior and retro authorization requests to payors.Document account activity, updating patient and claim information to ensure efficient claim processing.Identify trends or issues that delay authorization or claims processing.Collaboration & CommunicationCommunicate with practices, vendors, insurance companies, patients, and management to secure necessary approvals.Provide the highest level of customer service to internal teams.Serve as a backup to the Contact Center Team during peak scheduling call times.Perform other related duties as assigned to support smooth operations and patient care continuity.You’ll Thrive in This Role If You…Excel at organization, accuracy, and time management.Communicate clearly and professionally—both verbally and in writing.Are a proactive problem-solver who enjoys navigating complex processes.Value teamwork, adaptability, and supporting patient-centered care.Are comfortable working remotely in a fast-paced, detail-driven environment.QualificationsHigh School Diploma or GED (required)Minimum of 1 year of prior authorization and clinical setting experience (required)Experience working within Pain Management requiredProficient in Microsoft Office SuiteStrong analytical and problem-solving abilitiesExcellent organizational skills and attention to detailKnowledge of HIPAA privacy and security requirementsBasic understanding of medical terminologyFamiliarity with payor portals and medical policy navigationMust be able to sit for extended periods, communicate clearly, perform computer-based tasks, occasionally lift up to 25 lbs, and maintain close vision, depth perception, and focus adjustment.What We OfferHealth, Dental & Vision InsuranceAccident and Life/AD&D InsuranceShort & Long-Term Disability Emergency Travel Assistance ProgramID-theft Protection ServicesLifeMart Employee Discount ProgramHealth Savings Account (HSA)Health Management ToolsPaid Time Off (PTO)Company Paid HolidaysPaternal Leave401(k) Retirement PlanRemote StipendTravel ReimbursementContinuing Education ReimbursementBonusly (employee recognition platform)DailyPay (on-demand pay access)Why You’ll Love Working at DxTx Pain & SpineAt DxTx, you’ll join a supportive, mission-driven team that values transparency, innovation, and growth. You’ll have the opportunity to contribute to a national network that’s transforming pain care—while enjoying the flexibility of remote work and the satisfaction of meaningful impact.Ready to Make a Difference?If you’re detail-driven, patient-focused, and eager to play a key role in delivering exceptional pain care, we’d love to hear from you.
