Support Associate at Cactus Communications | Torre

Support Associate

You will drive business growth and build lasting client relationships through expert communication.
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Full-time

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Emma of Torre.ai
3 days ago

Requirements and responsibilities


Key Responsibilities:Manage customer interactions through emails, calls, website forms, and other channelsUnderstand customer requirements and recommend suitable solutionsEnsure timely responses to customer queries and requestsFollow up with leads to maximize conversionsCollaborate with different teams to meet customer requirementsMaintain a customer-first approach while resolving issuesSupport business growth through effective communication and relationship managementSkills Required:Excellent Written & Verbal CommunicationCustomer Support SkillsLead ManagementProblem SolvingClient HandlingInterpersonal & Collaboration SkillsAbility to Work with Global TeamsPreferred Qualifications:BCA / B.Sc (IT) / BBA / BBM / B.Com (P)Strong communication and persuasion skillsService-oriented mindsetAbility to work under pressure and manage multiple tasksPositive attitude with quick decision-making abilityComfortable working with global teams
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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