Part TimeRemoteIMPORTANT LOCATION REQUIREMENTThis position is open ONLY to candidates currently residing in Central or South America.Applications from candidates outside Central or South America will not be considered.Compensation is structured specifically for international hires based in these locations.Learner Education is seeking a part time, remote Tutor Operations and Support Assistant to support tutor hiring, onboarding, placements, and day to day operational needs across our tutoring programs. This role is ideal for someone early in their career who is highly organized, detail oriented, and comfortable supporting multiple workflows in a fast growing, remote education company.This position blends tutor support, placement coordination, onboarding and offboarding tasks, and recruiting administration. You will play a key role in executing established processes and supporting both tutors and internal teams.What You Will DoTutor Placement and SupportReview student needs and assist with matching students to appropriate tutorsCoordinate and schedule trial sessions between students and tutorsTrack trial sessions and placement outcomes from start to finishCommunicate with tutors via email and internal systems to confirm availability and next stepsSupport Academic Advisors and Placement teams with administrative coordinationProvide timely and professional support to tutors and students as neededTutor Onboarding and OffboardingSupport onboarding tasks such as profile setup, system access, and documentation trackingAssist with offboarding tasks including status updates and record maintenanceMaintain accurate tutor records across internal tools and systemsRecruiting and Hiring SupportScreen tutor applications using established guidelines and toolsSupport background check processing and status trackingMaintain accurate hiring and candidate records in Workable and related systemsClient and Internal SupportAssist with responding to tutor and student inquiriesRoute questions or issues to the appropriate team when neededMaintain clear, professional communication across email, Slack, and internal toolsSupport documentation, data entry, and process updates as systems evolveTake on additional administrative and coordination tasks as neededRequirementsWhat We Are Looking ForStrong written and verbal English communication skillsAbility to communicate clearly and professionally with tutors, students, and internal teamsExcellent attention to detail and organizationComfortable working independently in a fast paced, remote environmentAbility to follow structured processes while adapting to changeCalm, reliable, and solution oriented when handling time sensitive requestsComfortable learning and using tools such as Google Suite, Slack, Workable, and internal platformsInterest in education, tutoring, or operational supportPreferred but Not RequiredPrior experience as an assistant, administrative assistant, or coordinatorExperience supporting education, tutoring, recruiting, or customer support teamsFamiliarity with the US education systemMust HaveReliable computer or laptopHigh speed internetQuiet and professional workspaceScheduleSaturday and Sunday from 12 PM to 6 PM ET, and Monday evenings from 5 PM to 9 PM ET.BenefitsCompensation is structured specifically for international hires based in these locations.
3 months ago