Implementation Project Manager / Implementation Lead at CipherHealth

• Utilizing CipherHealth’s standard Implementation Methodology, manage all phases of the implementation lifecycle, from sales turnover and kickoff to go-live launch and turnover to the Customer Success Management team • Meet with client to assess and help form project goals, scope, timeline, and deliverables • Develop, manage and routinely publish project plans and related materials with and for stakeholders utilizing CipherHealth standard templates • Provide consultative recommendations on product configuration and workflow based on client goals, scope, and expectations, steering client towards CipherHealth Best Practices and core product capabilities • Facilitate and lead interaction between internal and external project stakeholders with a bias towards expediting the time-to-value cycle and lowering project risk • Ensure configured product offerings match client specifications • Understand and effectively communicate product features, functions, and benefits to client, emphasizing CipherHealth Best Practices and seeking support appropriately when client requirements deviate from product capabilities • Demo product(s) to key stakeholders and end users at client site • Plan, develop, and conduct end-user training • Comprehensively transition the client to Product Support team for ongoing routine support following establish processes • Demonstrate keen awareness to gaps in rolled out processes, solutions and tools, canvassing teams and stakeholders for opportunities to improve or remediate shortcomings. • Demonstrate full accountability for assigned domain of responsibility, even in the face of events outside of one’s own control.

Implementation Project Manager / Implementation Lead

Responsibilities

Skills wanted:

Language(s) required:

Alex Hejnosz

Mariajosé Gómez Verified

About CipherHealth:

www.cipherhealth.com/

Admin access needed