Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWhat you get to do in this role: The Specialist Solution Consultant is a technical & business consultant with the advanced ability to develop, position and provide industry and product specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry marketsLead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needsDevelop client partner relationshipsGuide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreementProvide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamicsShare and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the teamStay current on competitive analysis and market differentiationSupport marketing events including executive briefings, conferences, user groups, and trade showsQualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.7+ years of pre-sales solution consulting or sales engineering experience in Enterprise ApplicationsIndustry experience in any specific vertical including healthcare, technology, or telco is desirable Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutionsExperience working collaboratively with product management, product marketing, partners, and professional servicesTerritory management skills, including pipeline building and working with Sales counterpart to promote execution excellenceTravel, as necessaryAdditional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact support at example dot com for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.
