About Harbor HealthHarbor Health’s new, modern approach to health invites people to help co-create it so all can fully flourish. Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center.ResponsibilitiesObtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMRPerform demographic and insurance validation, and inform patients of privacy policies and proceduresKeep the reception and patient waiting areas clean and organizedPotentially collaborating with the clinical team to execute care tasks as ordered by our providers.Completing opening and closing tasks each day to prepare for daily operations.QualificationsHigh School Degree or equivalentCertified Medical Assistant or the equivalent of 10 years experience as a Medical AssistantMinimum of 3 years of experience in primary careCPR CertificationComputer skills with the ability to enter information in the EHR system and compile reports or data as requestedAbility to read, write, and speak EnglishSkill in providing excellent customer service and support; organizing and prioritizing workload and meeting deadlines; and excellent written and verbal communicationAbility to interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic, and professional backgroundsAbility to work effectively with managers, co-workers, members of the public and professional groupsAbility to communicate effectively, clearly, concisely with others (internal and external customers, both verbally and in writing), consistently demonstrate positive/proactive customer service attitudeConsistently maintains ethical behaviors exemplary of quality public service and fair standards, inclusively, among all employees and members of the publicAbility to work as an effective team member; function independently, exercise sound judgment and initiative; be flexible to shift priorities; maintain confidentiality; establish and maintain effective interpersonal work relationships, and effectively assist providersPhysical RequirementsWorking irregular hoursPhysically demanding, moderate-stress environmentExposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motionsPushing and pulling heavy objectsFull range of body motion including handling and lifting clientsPosition requires light to moderate work with 50 pounds maximum weight to lift and carryPosition requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeingAdditional Skills & Experiences Preferred includeBilingual English/SpanishExperience with PhlebotomyBLS CertificationIf you are passionate about health care and you want to create something new together, please apply to be a part of our team!
