Virtual Insurance Benefits Verification Specialist at ProviderLINK

Requires experience with US healthcare insurance. Bilingual required. (English/Spanish) 1. Handling Faxes/ Filing Documents in EMR: • Receiving and distribute/file incoming faxes 2. Follow-Up & Email Communication Duties • Send post-visit follow-up emails or texts to patients with summaries or instructions • Track and manage lab results, imaging, referrals, treatment plan reminders • Respond to incoming patient emails or messages • Monitor no-shows and cancellations; reach out to reschedule 3. Appointment Confirmations • Conﬁrming appointments with patients via phone, email, or text message 4. Physician Referrals & Online Appointments • Contact patients who submitted online appointment requests to confirm scheduling and answer general questions 5. Insurance / Beneﬁts Veriﬁcation • Verify the patient's insurance coverage and specific CPT code benefits coverage by contacting the insurance company or using online portals to verify the patient's eligibility, coverage details, and any pre-authorization requirements. 6. Estimation • Use insurance portals, beneﬁt tools, or estimator software to calculate patient out-of-pocket costs for procedures, oﬃce visits, or diagnostics What We’re Looking For • English C1/C2 Mastery. Excellent English communication skills • Strong familiarity with EMR/EHR systems • Experience with insurance verification, referrals, and prior authorizations • High attention to detail and strong problem-solving skills • Professional remote workspace and dependable internet

Virtual Insurance Benefits Verification Specialist

Emma

Responsibilities

Skills wanted:

Language(s) required:

Cyril Thomas

Cyril Thomas

About ProviderLINK:

mission:

www.provider-link.com/

Admin access needed