Virtual Insurance Benefits Verification Specialist at ProviderLINK | Torre
Virtual Insurance Benefits Verification Specialist
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ProviderLINK

Virtual Insurance Benefits Verification Specialist

ProviderLINK
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(29) info
Emma
Emma
You'll empower patient access to vital healthcare by expertly managing insurance and communications.
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Full-time
Compensation USD5/hour
Non-negotiable
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Remote (anywhere)
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Posted 3 months ago

Requirements and responsibilities

Requires experience with US healthcare insurance. Bilingual required. (English/Spanish) 1. Handling Faxes/ Filing Documents in EMR: • Receiving and distribute/file incoming faxes 2. Follow-Up & Email Communication Duties • Send post-visit follow-up emails or texts to patients with summaries or instructions • Track and manage lab results, imaging, referrals, treatment plan reminders • Respond to incoming patient emails or messages • Monitor no-shows and cancellations; reach out to reschedule 3. Appointment Confirmations • Confirming appointments with patients via phone, email, or text message 4. Physician Referrals & Online Appointments • Contact patients who submitted online appointment requests to confirm scheduling and answer general questions 5. Insurance / Benefits Verification • Verify the patient's insurance coverage and specific CPT code benefits coverage by contacting the insurance company or using online portals to verify the patient's eligibility, coverage details, and any pre-authorization requirements. 6. Estimation • Use insurance portals, benefit tools, or estimator software to calculate patient out-of-pocket costs for procedures, office visits, or diagnostics What We’re Looking For • English C1/C2 Mastery. Excellent English communication skills • Strong familiarity with EMR/EHR systems • Experience with insurance verification, referrals, and prior authorizations • High attention to detail and strong problem-solving skills • Professional remote workspace and dependable internet
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