Customer Service - Travel Account at Recruitify | Torre
Customer Service - Travel Account
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Customer Service - Travel Account

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Emma
Emma
You'll shape exceptional travel experiences by expertly managing global reservations and customer needs.
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Full-time

Legal agreement: Employment

Compensation PHP30k/month
~USD489/month
Negotiable
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South Park Corporate Center, Ayala, National Road, Muntinlupa, Metro Manila, Philippines
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Posted 3 months ago

Requirements and responsibilities

This role is for a Customer Service Agent on a Travel account, located in Alabang, Philippines. The total salary is PHP 30,050, which includes a base pay of PHP 27,000 and a non-taxable allowance of PHP 3,050 upon hire. Joining dates are available on March 16, 2026, April 6, 2026, April 27, 2026, and May 18, 2026, with 95 headcounts available. Responsibilities: - Handle customer inquiries related to flight bookings, ticketing, cancellations, and travel changes. - Use Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo to manage reservations and travel requests. - Provide accurate travel information, including schedules, fares, and policies. - Resolve customer concerns professionally while ensuring a high level of customer satisfaction. - Maintain proper documentation of customer interactions and follow company service standards. Requirements: - You must be a Senior Highschool or College Graduate. - You must have at least 6 months of experience with any GDS Booking Tool acquired from either the BPO or Travel Industry. - You must be amenable to work on shifting schedules. - You must be amenable to work onsite in Alabang.
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