City Wide Franchise is seeking a driven, relationship-focused Director of Franchise Recruitment to lead the sourcing, engagement, and conversion of high-quality franchise candidates. This role blends strategic outreach, broker partnership development, and full-cycle recruitment ownership to fuel system growth.What You’ll DoYou will own the franchise candidate journey from first touch through award, building a strong pipeline through both direct sourcing and broker networks.Generate franchise leads through outbound prospecting, targeted campaigns, inbound follow-up, and multi-channel networkingPromote City Wide Franchise opportunities across LinkedIn, Indeed, and social platforms to attract qualified candidatesManage the full recruitment pipeline using CRM tools and City Wide’s structured 8-step processEducate and guide candidates on City Wide’s brand, model, and expectations to ensure strong alignmentPartner with marketing to develop campaigns, webinars, and digital content that drive engagementMaintain timely, professional communication with all prospects and inquiriesConduct market research to identify and pursue candidates in targeted territoriesParticipate in discovery days, team meetings, trainings, and franchise development eventsBroker Network & Partnership FocusBuild and manage relationships with franchise broker networks (e.g., FBA, FCC)Actively engage brokers to generate consistent, qualified candidate flowRepresent City Wide at broker conferences, franchise expos, and industry eventsDevelop follow-up and conversion strategies for broker-generated leadsPartner with the VP of Franchise Development on broker strategy and expansionTrack and report on broker performance metrics including lead volume and conversionsSuccess in this role is measured by:Awarding 4 new franchisees annuallyConducting 30 monthly brand reviewsRecruiting at least 1 candidate per month to attend Meet the Team DayGenerating 10 unique candidates monthly for ZEE callsMaintaining strong broker pipeline activity and conversion ratesDriving ROI from broker relationships and conference participationRequirementsWhat You BringBachelor’s degree in Business, Marketing, or related field (preferred)3+ years of full-cycle recruiting experience with measurable performance outcomesExperience in franchise recruitment within a B2B franchisor modelProven success working with broker networks or third-party lead partners (preferred)Strong ability to build external relationships in a sales-driven environmentExperience generating leads via LinkedIn or other professional social platformsKnowledge of franchise regulations and processesProficiency in CRM systems and Microsoft Office toolsSelf-starter mindset with a high sense of urgency and accountabilityStrong integrity and relationship-building skillsAdditional DetailsTravel required: 30–40%This role is ideal for someone with an entrepreneurial mindset who thrives in a fast-paced, growth-oriented environmentBenefitsCity Wide Franchise offers a competitive compensation structure to include bonus and comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k. In addition, City Wide Franchise prides itself on a culture rich in history and collaboration, within an exciting, fast-paced, and flexible work atmosphere that fosters continual learning and development. As a people-centered culture, we also offer community-based enrichment, including paid time to support charities of choice!City Wide Franchise is a fast-growing company with over 100 franchise locations across the US and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at
www.gocitywide.comCity Wide is an Equal Opportunity Employer.
