This role is 100% remote. It is required to reside and hold a state license in TX or GA.Availability:This position requires at least 40 hours of availability, and all scheduling options include some afternoon and evening availability to best support client needs.About ExpressableAt Expressable, our mission is to expand access to family-led online occupational therapy, empowering caregivers to be active participants in their loved one’s journey. Certified by The Joint Commission and backed by 3,000+ 5-star reviews, Expressable is redefining how occupational therapy is delivered.Our secure telehealth platform and clinician-built AI assistant, Scout, streamline documentation and administrative tasks—allowing OTs to spend more meaningful time connecting with clients and delivering high-quality care. We know that exceptional care starts with exceptional clinicians—and we’re committed to creating an unmatched experience for our remote therapists nationwide.About the Role:The Clinical Supervisor role is a full time, exempt position and serves as a first-line clinical and operational leader for a team of treating Occupational Therapists. They provide day-to-day coaching, support, and supervision to ensure quality of care, therapist success, and client satisfaction. This role is also inclusive of oversight of clinical quality, and active involvement in performance improvement, client satisfaction, and strategic cross-functional initiatives. Clinical Supervisors are directly accountable for monitoring, managing, and driving key performance indicators (KPIs) to ensure team success and alignment with organizational goals. This role is also accountable for direct treatment commiserate with the needs of the organization, including recurring treatment, evaluation, and PTO coverage.This position is highly dedicated to increasing and maintaining clinical excellence, while prioritizing bidirectional communication to ensure organizational priorities are successfully implemented.ResponsibilitiesSupervisor Duties (35%):OT Management:Manage a team of OTs through regular one-on-one meetings focused on clinical coaching, skill refinement, mentorship, and career development.Ensure the OT team is confident and effective in navigating Expressable tools (Cue, Slack, Reach, Guru, etc.) and identify areas for improvement or training.Ensure team’s timely completion of Expressable internal/external training and compliance.Serve as a guide for navigating the knowledge-base for his or her team of OTs on Expressable’s policies, procedures and best practices.Manage and resolve clinical escalations in partnership with other organizational leaders as needed.Effectively communicate organizational information, ensuring comprehension and transmission of key messages for OT awareness and action.Host monthly team meetings to facilitate engagement and collaboration among OT base, with an emphasis on clinical excellence and the implementation of Expressable’s model of client care.Foster a positive and supportive environment by building strong relationships with treating OTs, and promoting a culture of collaboration, growth, and bidirectional feedbackPerformance and KPI OwnershipOwn and track key performance indicators (KPIs) for assigned team members, including OT efficiency, quality of care, documentation compliance, and client satisfaction/engagementAnalyze trends at the individual level to identify performance strengths and areas for improvement, collaborating with leadership based on data insightsIdentify and implement data-driven performance intervention, inclusive of standards goals, intervention plans, and counseling recordsCommunication and Team EngagementSServe as the primary contact for OTs on change communication, and encouraging productive feedback and improvement opportunities while simultaneously ensuring effective information comprehension and transmission.Engage in interdepartmental collaboration in support of Expressable strategy and initiativesConduct first-round interviews of OT candidates to aid in continued growth of provider baseDirect Clinical Care (65%):Conduct evaluations and sessions with appropriate clinical caseload, flexibly with the needs of the organization.Model clinical excellence and maintain updated knowledge of best practices in the fieldQualifications:Minimum 3–5 years of post-licensure clinical experience, including pediatric populations and telepractice.Demonstrated track record of delivering high-quality, evidence-based occupational therapy services.Experience supporting caregiver education and functional skill development (e.g., ADLs, sensory integration, motor development)Prior experience mentoring, coaching, or leading other clinicians required.Education, Licenses and Certifications:Master’s or Doctorate degree in Occupational Therapy from an accredited program.Active, unrestricted state licensure as an Occupational Therapist.Individual NPI numberBenefits and Perks:Day-1 health, dental, and vision insurance options for employees and families401(k) with employer match12 weeks of company-paid parental leaveGenerous and flexible PTO policies promoting work-life balanceReimbursement for state license renewal feesCompany-provided hardware for clinical careDedicated support teams to minimize administrative burdenClinician-built telehealth platform with our proprietary AI assistant, Scout, streamlining documentation and administrative tasksAccess to an active therapist community
