Global Services is the centre of expertise at Chainalysis — the team that translates our platform, data, and investigative capabilities into real-world impact for customers across law enforcement, national security, financial institutions, and the broader crypto ecosystem.Chainalysis is seeking a Deployment Strategist to join Global Services as a core technical practitioner. This is not a traditional services or solutions engineering role. Deployment Strategists are embedded technical experts who own the full lifecycle of customer value — from problem discovery and investigation through solution design, deployment, and customer enablement.The role sits at the intersection of blockchain investigation, data analytics, domain expertise, and customer partnership. You will work directly with customers to understand their mission, conduct investigations, build tailored solutions, and enable customer teams to operationalise Chainalysis independently. Success requires deep investigative capability, genuine domain expertise, technical skill, and the ability to build trusted relationships through credibility — not just communication.This is the role that makes Chainalysis essential to how our customers operate.In this role, you’ll:Own end-to-end customer engagements — from discovery through investigation, solution design, deployment, enablement, and ongoing value deliveryConduct blockchain investigations across the Chainalysis platform, applying tracing, OSINT, and analytical techniques to real customer problemsPartner directly with customers to understand investigative, intelligence, compliance, or operational objectives and translate them into actionable outcomesDesign, build, and maintain custom workflows, notebooks, dashboards, queries, and data models using Chainalysis data and productsEnable customers to operate solutions independently — building their capability so that Chainalysis becomes embedded in their operational infrastructureAct as the primary technical and domain advisor for your customers, building trusted relationships through hands-on expertise and credibilityDeliver live training, demos, investigative walkthroughs, and technical briefings to both technical and non-technical audiencesSupport pre-sales technical engagement for complex and strategic deals — helping customers understand what's possible and how to get thereCollaborate closely with Product, Engineering, Global Intel, and Sales to influence roadmap and improve offerings based on field intelligenceDevelop and share domain expertise, investigative techniques, and best practices that raise the capability of the wider GS teamWe’re looking for candidates who have:Conducted or directly supported cryptocurrency investigations, blockchain intelligence work, or financial crime analysis in an operational environmentDeep familiarity with blockchain ecosystems (BTC, ETH, stablecoins, DeFi) and how on-chain data is used in investigations, compliance, or intelligence workflowsDelivered customer-facing technical solutions — whether investigative outputs, data products, or analytical workflows — in complex, real-world environmentsWorked directly with customers in law enforcement, national security, intelligence, compliance, financial crime, or security-focused domainsBuilt insights from large or complex datasets and communicated findings to varied audiences — from analysts to executivesOperated successfully in fast-paced, ambiguous environments requiring ownership, adaptability, and sound judgmentRequired Skills:Technical SkillsProficiency in Python and SQL for data analysis, transformation, and solution developmentExperience building notebooks, dashboards, and analytical workflowsSolid understanding of data modelling, querying, and working with large datasetsAbility to quickly develop deep expertise in Chainalysis data structures, schemas, and productsDomain ExpertiseSubstantive knowledge of at least one domain: financial and cyber crime investigations, sanctions and compliance, fraud, national security, DeFi/protocol security, tax, or private sector riskUnderstanding of how customers in your domain operate — their workflows, regulatory environment, and what success looks like for themAbility to apply domain knowledge to shape investigation approach, solution design, and customer advisory Customer & Communication SkillsProven ability to build trusted, long-term customer relationships through technical and domain credibilityExcellent communication skills — can explain complex investigative and data concepts to non-technical stakeholdersComfortable leading customer sessions, workshops, training, and technical working groupsExperience enabling and upskilling customer teams — not just delivering outputs, but building customer capabilityDay-to-Day ActivitiesConduct investigations and analytical work using Chainalysis tools (Reactor, KYT, Data Solutions) in response to customer needsDevelop and maintain technical artifacts — Python notebooks, SQL queries, dashboards, investigative reports — tailored to customer use casesWork side-by-side with customers to design workflows that operationalise Chainalysis data in their environmentEnable customer teams through hands-on training, walkthroughs, and knowledge transfer — so they can operate independentlyDeliver live demos, investigative briefings, and solution presentationsSupport pre-sales activity — technical discovery, proof-of-value sessions, and solution scoping for prospective customersGather feedback from customers and translate it into actionable recommendations for Product, Engineering, and Global IntelContribute to live training delivery in your domain of expertiseSupport multiple customers concurrently while maintaining quality and responsivenessDevelop your domain specialism through continuous learning, case work, and engagement with the broader investigations and intelligence communityPersonal AttributesHighly curious and continuously learning about blockchain technology, investigations, and emerging threats.Strong customer focus with a genuine desire to help customers succeed in their mission.Self-starter who thrives in ambiguous environments and takes ownership of outcomes.Collaborative, adaptable, and comfortable operating across teams and functions.Deeply curious about blockchain technology, crypto crime, investigations, and the evolving threat landscapeStrong customer focus with a genuine desire to help customers succeed in their mission — whether that's making an arrest, filing a SAR, or building a compliance programmeCredibility-driven — earns trust through expertise and delivery, not just presentationSelf-starter who thrives in ambiguous environments and takes ownership of outcomesCollaborative, adaptable, and comfortable operating across teams and functionsCommitted to developing deep domain expertise — not satisfied with surface-level knowledgeNice to have experience: [icing on the cake, not a deal-breaker]Direct experience with Chainalysis productsBackground in law enforcement, intelligence, or military investigationsExperience providing expert evidence or supporting legal proceedingsFamiliarity with compliance frameworks (BSA/AML, sanctions screening, MiCA, Travel Rule)Experience with data engineering tools and platforms (e.g., Databricks, Snowflake, cloud-based analytics)Published research, intelligence products, or thought leadership in blockchain analytics or financial crimeAbout ChainalysisBlockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.You belong here. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.
