About MonetizeMoreMonetizeMore is a global leader in ad tech, seen by 300M+ people monthly. For 16 years, we’ve achieved double-digit growth by blending proprietary AI technology with manual optimization techniques to empower publishers. We are a culture-centric, location-independent organization that values Integrity, Enterprising, Kaizen, and Collaboration. MonetizeMore offers location and schedule freedom, so you can work from anywhere in the world during the time of day you prefer.What You’ll DoAs part of our Publisher Centric Team, the Onboarding Manager role is a critical “first impression” of our organization and our ability to support our publishing partners in reaching their goals. You will spearhead the onboarding process for new publishers, ensuring they are equipped with the right tech, knowledge, and confidence to succeed. You orchestrate a “White Glove” experience that reduces time-to-value and sets the stage for long-term retention, while continuously improving our systems and processes.ResponsibilitiesProject Management & ImplementationLead the Lifecycle: Manage the publisher journey from Sales endorsement to “Live” status; project manage the publisher’s first 30–90 days.Technical Coordination: Collaborate with Account Executives and Solutions Engineers to troubleshoot setup concerns (Header Bidding, GAM, wrappers) and ensure optimal configuration.Feature Activation: Ensure all applicable M2 Tech Features are activated at launch to maximize publisher revenue immediately (KPI: Uptake %).Client-Centric Communication & EducationKick-off & Strategy: Conduct kick-off calls to understand the publisher’s specific business goals and align the implementation plan.Ambassadorship: Serve as the primary champion for M2 tools and products; provide comprehensive walkthroughs so publishers are comfortable and proficient with the platform.Responsive Support: Be the primary point of contact for questions during installation, offering both technical and empathetic guidance.Performance Analysis & HandoffPerformance Reviews: Conduct thorough 7-day and 30-day post-live performance reviews; use data to demonstrate value and identify early optimization wins.Seamless Transition: Manage a structured handoff to the Ad Optimizer and Customer Success Manager so no momentum is lost after the initial 30-day period.Day-to-day ActivitiesExternal Engagement: Meet new partners constantly; lead high-impact kickoff calls to align technology with the publisher’s business goals.Project Command: Project manage the entire implementation lifecycle, coordinating between publisher and technical teams for an optimal, revenue-ready setup and accelerated scale.Performance Ownership: Conduct data-driven 7-day and 30-day performance reviews to prove value immediately.Seamless Handoff: Orchestrate a smooth transfer to the account management team to keep relationship momentum uninterrupted.How this role fits into the organizationStrategic Impact: Reporting to the Ad Ops Team Manager, you are the architect of the “First 30 Days.”The “Wow” Factor: Deliver the “White Glove” experience and set the trajectory for retention by uncovering publisher goals early.Bridge Builder: Link Sales promises to long-term operational success so each new client enters the ecosystem with clarity, confidence, and a setup primed for revenue generation.Who You AreMust Haves1+ years of experience in Programmatic sell-side advertising, Customer Onboarding, or Ad Operations.Understanding of Google Ad Manager (GAM), AdSense, Header Bidding, and Google Analytics; experience with WordPress and debugging ad calls is a strong plus.Proficiency in Excel/Google Sheets and data presentation tools; able to spot trends quickly.Exceptional verbal and written communication skills; can command a room (virtually) and manage expectations clearly.Demonstrated ability to manage multiple implementations simultaneously without dropping the ball.Nice to HaveHas worked with AdSense, Google Analytics, and GAM; extensive knowledge of Google policies and other platforms.Understands coding and has a strong tech background.Has worked with WordPress and is knowledgeable about implementing ads and debugging ad calls.Bilingual — Portuguese and Spanish are an extra bonus.What We OfferCompetitive Salary: Salary formula adjusts to your cost of living and experience.Work remotely: Live and work wherever you like.Flexible working hours: Autonomy to set your own schedule.Retreats: In-person company get-togethers.Career growth and learning opportunities.Interviews are conducted virtually.

Onboarding Manager - Publishers (Remote)

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