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3 months ago
Requirements and responsibilities
About LumistryLumistry serves over 9,000 pharmacies globally, helping them transform their businesses to improve adherence, reduce operating costs and increase revenue. We offer a collection of solutions purpose-built for pharmacies, enabling our customers to engage with their patients, consolidate vendors, improve patient health literacy, automate tasks and initiate online scheduling for programs and services. For more information, visit lumistry.com.About the roleThe Revenue Operations Coordinator is responsible for executing critical operational processes that enable revenue recognition. This role ensures data accuracy, timely processing of opportunities and contracts, and consistent adherence to defined workflows. The position is highly detail-oriented and focused on process execution, data integrity, and operational consistency.Key ResponsibilitiesOpportunity and Approval ProcessingReview and process opportunity approvals in accordance with established guidelinesEnsure all required fields, products, pricing, and documentation are complete and accurate prior to approvalIdentify and flag inconsistencies, missing data, or policy exceptionsMaintain defined service level agreements (SLAs) for approval turnaround timesSupport product and package validation for select offerings by confirming appropriate configuration, pricing, and contract alignmentCoordinate with Sales and, when needed, directly with customers to clarify requirements and ensure accurate product selection prior to approvalContract and Reseller Data ManagementReceive and interpret contract and deal data from third-party partners and resellersAccurately enter and manage related records in Salesforce, including opportunities and accountsTrack, reconcile, and resolve discrepancies between external partner data and internal systemsData Integrity and System MaintenanceMaintain accurate ownership and structure of accounts, opportunities, and related assetsSupport data accuracy for commission tracking and reportingProcess Documentation and Issue ManagementMaintain and update process documentation as workflows evolveIdentify recurring issues and escalate trends or risks to Revenue Operations leadershipSpecial Projects and Data SupportSupport special projects, including contract data and billing audits, account research, and targeted data cleanup initiativesQualificationsRequiredStrong attention to detail and commitment to accuracyExcellent organizational and time management skillsAbility to follow structured processes and execute against defined workflowsProficiency with spreadsheets and comfort working in CRM systems (Salesforce preferred)Strong written and verbal communication skillsPreferredPrior experience in Sales Operations, Revenue Operations, or a similar roleFamiliarity with Salesforce or other CRM platformsExperience working with contracts, pricing, or data entry processesSuccess CriteriaOpportunities and contracts are processed accurately and within defined timelinesSalesforce data is clean, consistent, and reliableMinimal rework or correction is requiredOperational processes run smoothly with limited bottlenecksIssues are proactively identified and escalated earlyCompensationBase salary range: $60,000–$70,000, commensurate with experience
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