ServiceNow HAM Pro Specialist at Ancient | Torre
ServiceNow HAM Pro Specialist
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Ancient

ServiceNow HAM Pro Specialist

Ancient
Posted by
Shannon Rosas
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Company

Compensation USD5k/month
Non-negotiable
location_on
Remote (for México residents)
Remote (for Guatemala residents)
Remote (for Belice residents)
Remote (for El Salvador residents)
Posted 8 months ago

Responsibilities

Ancient is seeking a skilled ServiceNow HAM Pro Specialist to optimize hardware asset management for enterprise clients using advanced ServiceNow capabilities. ### Key Responsibilities - Implement and configure Hardware Asset Management (HAM) Pro features, including real-time asset tracking, vendor/contract management, and automated lifecycle workflows. - Customize HAM Pro workspaces, normalization rules, and AI-driven tools like Now Assist for proactive asset optimization and compliance. - Manage end-to-end hardware lifecycles—from procurement and inventory to disposal—ensuring cost control, audit readiness, and integration with ITAM/SAM modules. ### Required Skills and Experience - 4+ years with ServiceNow, focusing on HAM Pro (sn_hamp plugin) versus standard HAM, including model normalization, RFID scanning, and hardware workspaces. - Expertise in asset automation, procurement workflows, reporting dashboards, and integrations for end-user devices, servers, and network gear. - Strong knowledge of ServiceNow AI Platform, with bonus in ITSM/ITAM for cross-enterprise deployments.
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