Job DescriptionBusiness/Process Analyst – RemoteWe are looking for a candidate with strong hands-on experience in process mapping, analysis, and improvement within enterprise environments. The ideal candidate will be able to document requirements and analyze, improve, model, and align business processes from start to finish, including the flow of data within those processes.ResponsibilitiesCreate As-Is and To-Be process maps, BPMN 2.0 diagrams, swim lanes, and data flow diagrams.Perform gap analysis and identify process inefficiencies or automation opportunities.Redesign and optimize processes as part of transformation initiatives.Lead cross-functional workshops to align stakeholders and drive consensus on process changes.Map processes across multiple systems and clearly document system touchpoints and data flows.Own detailed process documentation, SOPs, and functional specifications.Work within large enterprise environments and collaborate with architects and technical teams.Required QualificationsBachelor of Science DegreeSolid business analysis skills with a strong analytical mindset and attention to detailStrong communication skills (written, verbal, presentation, active listening)Excellent client interfacing skills, including responsiveness, adaptability, and follow-throughStrong consulting mindset with the ability to think strategically, communicate effectively with both technical and non-technical stakeholders, and adapt quickly in dynamic client environmentsProven ability to lead cross-functional workshops, align diverse stakeholders, and drive consensus in complex enterprise environmentsExperience with large enterprise system architectureSolid understanding of enterprise architecture principles/frameworkProficient in creating both business and technical process models (e.g. ACDs, data flow diagrams)Experience with modeling tools such as Vision. Lucidchart, Bizzdesign, Bizagi, etc., and creating process diagrams leveraging BPMN 2.0 standardsAbility to work independently, collaborate effectively with team members, and experience guiding small teams or workstreams.Must have strong hands-on experience in process mapping, analysis, and improvement within enterprise environments.Preferred QualificationsTelecommunication industry experienceBasic understanding of finance and/or accounting principlesSalary RangeSalary Range: $120,000 to $125,000
