Product Manager – Clinical Product Operations at CVS Health | Torre

Product Manager – Clinical Product Operations

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Full-time

Legal agreement: Employment

Compensation
USD60.3k - 132k/year
location_on
Miami Metropolitan Area, FL, USA
Shared by
Julien PETIT
4 days ago

Responsibilities


Company OverviewCVS Health is a leading health solutions company that delivers care like no one else can. We help people navigate the health care system — and their personal health care — by improving access, lowering costs and being a trusted partner for every meaningful moment of health.As one of the most trusted brands deep relationships with more than 100 million members give us a distinct advantage. Centering our work around consumers at an unequaled scale enables us to drive deeper penetration of our health products and services and meet their everyday health needs. We are dramatically reshaping how they experience care, with a unique blend of consumer, health care, and risk management expertise all within one company.At CVS Health, we are looking to do big things to make life easier for people with diabetes and chronic conditions. To achieve this goal, we are developing engaging, powerful tools for members to manage their health—informed by latest clinical guidelines and personalization insights based on their claims data. A crucial part of this is digital engagement, which has been proven to drive better outcomes for the consumer and our business.Position SummaryWe are seeking a Product Manager to lead the intersection of product management and clinical operations for CVS Health's Weight Management product. This role will be responsible for translating clinical and business objectives into scalable product solutions, driving operational performance, overseeing quality assurance and clinical review processes, and ensuring alignment with evidence-based guidelines and regulatory requirements.The Product Manager will work cross-functionally with clinicians, operations teams, technology partners, and vendors to improve member outcomes, optimize program effectiveness, and deliver a best-in-class healthcare experience.ResponsibilitiesIdentify opportunities to reduce complexity and increase accessibility, engagement, and impact across product versions and customizationsDefine new or revised capability requirements irrespective of sourceDefine user stories, member journeys, and resulting requirements to drive product improvement iterationsDeliver quantitative analyses that will yield answers to the critical questions at hand. Oversee the successful delivery of timely, accurate analyses.Use data-driven insights and a deep understanding of customer needs and market dynamics to identify and prioritize a product backlog that will drive differentiation and value creation.Define, refine, and track product key performance indicatorsSupport in the articulation of product positioning and differentiation against competitionOther projects as directedCapabilitiesThe ideal candidate brings a combination strategic and tactical problem solving skills with a “hands-on” orientation, who understands what it takes to drive tangible change, can create a sense of urgency, make decisions quickly, and effectively influence others. This person should be able to demonstrate:A deep enjoyment for getting into the details of how products work and defining the business outcomes required product deliveryThe ability to develop and interpret user storiesStructured and logical thinking with the ability to identify and define business problems and issuesThe ability to succinctly convey complex issues to a diverse range of constituents, both verbally and on paper at all levels of an organizationHighly developed project management skillsAdvanced project management and office software application skills (e.g., Powerpoint, Excel, Visio)Solid relationship-building skills and the ability to foster effective working relations across a cross-functional team including functional and divisional leadersEnjoying working at pace and in a dynamic environment.Going beyond expectations by thinking proactively and delivering more than has been agreedIntellectual curiosity and tenacity with ability and willingness to learn on the fly to understand and solve complex problemsRequired Qualifications5 + years of experience in product design or product management (graduate level education may substitute for experience)5 + years of experience executing the product development lifecycle3 + years of experience developing, implementing, or overseeing quality assurance processes for clinical programs, including monitoring performance metrics, reviewing member-facing interventions, and driving continuous quality improvement initiatives3 + years of experience effectively working with 10+ colleagues multiple functional areas such as Business Strategy, Commercialization, Clinical Strategy/Support/Operations, Technical Operations, Sales, Customer Support, Finance, Legal, Privacy, and CompliancePreferred QualificationsExperience working as a clinician (e.g., nurse, dietitian, pharmacist, physician assistant, or other licensed healthcare professional) or partnering closely with cliniciansExperience managing third-party vendors, strategic partners, or external solution providers, including performance management, requirements oversight, issue resolution, contract adherence, and service delivery governanceAdvanced degree in a business-related or health-related fieldPrevious experience working with remote teamsEducationBachelor's degree or equivalent practical experienceThis position can work remotely or office from one of the CVS Health corporate locations. Occasional travel is required.Great Benefits For Great PeopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 08/31/2026