Job Description:Why This Role ExistsYou are running a small business and you already know AI could save you hours every week. The problem is not access to the tools — it is time and expertise. You need someone who already knows how to use Claude, Zapier, and n8n, understands how small businesses actually operate, and can build the workflows that eliminate the repetitive work eating your week.This AI Automation Specialist is not a task-taker. They are an operator. They will look at how your business runs — how leads come in, how you follow up, how you communicate with customers, how your team coordinates — and build AI-powered workflows that make every part of it faster and more consistent.What You'll Actually Be DoingMap and Automate Your Business WorkflowsAudit current workflows — lead gen, follow-up, scheduling, customer communication, operations — to identify what can be automatedBuild Zapier, Make, or n8n automations tailored to existing tools and processesEliminate manual steps that slow things down: copying data, sending follow-up emails, updating spreadsheets, routing tasksDocument every automation with a clear guide so nothing is a black boxUse AI to Accelerate Communications and ContentUse Claude and ChatGPT to draft outreach emails, follow-up sequences, proposals, and client communications in the business owner's voiceBuild AI-assisted content workflows for social media, newsletters, and marketingSummarize long documents, meeting notes, and email threadsCreate reusable AI prompt templates the whole team can use consistentlyOwn Lead Generation and Follow-Up WorkflowsSet up or optimize automated lead capture and CRM entry from existing channelsBuild follow-up sequences that go out automatically — email, SMS, or whatever the customer prefersCreate triggers that alert the owner only when human judgment is needed; handle everything else automaticallyTrack what is working and report results clearlyHandle Day-to-Day Operations SupportManage calendar, inbox, and task tracking with AI-assisted prioritizationResearch vendors, competitors, tools, or topics quickly using AICoordinate with team or contractors, keeping projects moving without requiring constant owner involvementPrepare meeting agendas, action item summaries, and weekly briefsWho Will Succeed in This RoleThe right person does not treat AI as a novelty. They use it every single day to get more done, and they have the curiosity to figure out how to apply it to problems they have never seen before. They are comfortable inside a small business environment — things change, priorities shift, and no two weeks look exactly the same. They take ownership and do not wait to be told what to do next.Actively using Claude, ChatGPT, or similar AI tools right now — not just occasionally, but as a core part of how you workHave built at least one Zapier, Make, or n8n automation that is still running in productionUnderstand how small businesses generate leads, follow up, and convert — not just in theoryWrite clearly and confidently in English; can communicate on behalf of a business owner without requiring rewritesOrganized without being rigid; can handle competing priorities without dropping thingsProactive — when you see something broken or missing, you bring it up with a proposed solutionExperience & SkillsRequired:2+ years of experience in an automation, operations, or business support roleAI-fluent — actively uses Claude, ChatGPT, or equivalent tools; will be assessed at screening with a practical prompt exerciseHands-on experience with at least one automation platform: Zapier, Make (Integromat), or n8nStrong written English — writing samples reviewed at screeningAbility to work the client's core business hours with reliable daily overlapUnderstanding of small business marketing and operations: lead gen, email follow-up, CRM usage, social media basicsPreferred:Experience with Google Workspace (Gmail, Drive, Sheets, Calendar) and common SMB toolsFamiliarity with CRM tools such as HubSpot, GoHighLevel, or similarExperience managing social media scheduling or email marketing platformsBackground working with service businesses — fitness, healthcare, professional services, or consultingWhat Success Looks Like at 90 DaysThe business owner has stopped doing at least 3 things manually that are now automated and running reliablyLead follow-up is faster and more consistent — no lead goes uncontacted for more than 24 hoursA content or marketing workflow is in place and producing output on a regular schedule without requiring the owner's daily involvementThe owner's inbox and calendar are managed with a system that surfaces only what needs their attentionEvery automation built has an SOP — the business is not dependent on this person's memoryThe owner trusts this AI Automation Specialist to represent them in writing and to make operational decisions without checking in on every small thingPosition DetailsType: Full-time or Part-time · 20–40 hours/week depending on scopeHours: Client's business time zone — overlap during core business hours requiredLocation: RemoteTech Stack: Claude, ChatGPT, n8n, Zapier, Make, Google Workspace, and client's existing business toolsRate: To be determined
8 days ago