Customer Support & Sales Specialist at Prodigy CX LLC

Prodigy CX LLC is #hiring a Customer Support & Sales Specialist with strong communication skills and experience working with US-based customers. The ideal candidate will be responsible for handling inbound calls, scheduling appointments, and delivering an exceptional customer experience while meeting performance targets.Key Responsibilities:Handle inbound customer calls professionally and efficiently.Schedule and confirm appointments for customers.Provide accurate information and resolve customer inquiries.Follow company processes and SOPs.Maintain detailed and accurate records in company systems.Meet and exceed KPIs related to call handling, appointment setting, attendance, and quality standards.Requirements:Minimum 2–3 years of experience in a BPO, call center, or customer service environment.Prior experience working with the US market is required.Excellent conversational and spoken English skills with a neutral accent.Strong customer service and communication abilities.Ability to multitask and work in a fast-paced environment.Reliable internet connection and a professional work setup.What We Offer:Competitive salary package.Performance-based incentives.Career growth opportunities.Supportive and professional work environment.If you have a passion for customer service and possess excellent English communication skills, we’d love to hear from you.Apply by sending your video introduction & CV to info@prodigycx.com (NO APPLICATION ACCEPTED WITHOUT VIDEO INTRODUCTION)

Customer Support & Sales Specialist

Emma

Responsibilities

Skills wanted:

Language(s) required:

Tahawar Hassan

Tahawar Hassan

prodigycx.com

Admin access needed