Advertising Operations Specialist - APAC at Verve | Torre

Advertising Operations Specialist - APAC

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Full-time

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Remote (for China residents)
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Emma of Torre.ai
about 1 month ago

Responsibilities


Who We Are Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at verve.com.About The RoleWe are seeking an experienced Advertising Operations Manager to serve as the primary exchange operations point of contact for our APAC business. This role will work closely with both Supply and Demand teams to maintain marketplace quality, optimise exchange performance, troubleshoot technical issues, and drive operational excellence across the region.The ideal candidate brings strong SSP or exchange experience, deep technical understanding of the programmatic ecosystem, and a proactive approach to problem solving in a fast-paced AdTech environment.What You Will DoAct as the primary APAC point of contact for exchange operations across demand and supply teamsMonitor marketplace health, traffic quality, campaign delivery, and exchange performance metricsManage and resolve operational issues impacting buyers, publishers, and platform performanceWork closely with SSP, DSP, agency, advertiser, and publisher partners to investigate and resolve technical challengesAnalyse bidstream, delivery, and performance data to identify optimisation opportunitiesSupport onboarding and operational integration of new demand and supply partnersCollaborate with Product, Engineering, and Commercial teams to improve exchange functionality and operational workflowsCreate and maintain operational dashboards, reporting, and documentationDrive continuous improvement initiatives to increase marketplace efficiency and qualityServe as the escalation point for complex operational and technical issues within the APAC regionWhat Success Looks LikeExchange performance and marketplace quality remain stable and continuously improveDemand and supply teams view you as a trusted operational partnerTechnical issues are identified and resolved quickly with minimal business impactOperational processes are scalable, efficient, and well documentedStakeholders receive accurate reporting and actionable insightsRequirements5+ years of experience in Ad Operations, Market Quality, Exchange Operations, or Programmatic Operations within an SSP, Ad Exchange, DSP, or similar AdTech environmentStrong understanding of RTB, programmatic advertising, SSPs, DSPs, and exchange dynamicsAdvanced Excel and SQL skills with the ability to analyse large datasetsExperience troubleshooting campaign delivery, bidding, targeting, and marketplace quality issuesStrong analytical and problem-solving capabilitiesExcellent communication and stakeholder management skillsAbility to manage multiple priorities in a fast-paced environmentExperience working with cross-functional teams including Product and EngineeringPreferredExperience supporting Mobile, CTV, Video, or Omnichannel advertising environmentsKnowledge of scripting or automation toolsExperience working in a global AdTech organisation