Senior Product Manager at Retail Zipline

A Product Manager’s Role at Zipline includes: • Connecting and communicating • Learning and analyzing • Deciding and documenting • Shaping and building • Product operations Connecting and Communicating: • Connecting regularly with customer success, sales, and marketing teams. Make sure they have the proper messaging and materials to sell and support the product and to gather feedback from customers and prospects. • Connecting frequently with engineering. Check-in on their progress, review their demos, answer questions they have, and help guide them towards our product vision. • Meeting regularly with customers. Conducting user research, exploring real retail problems, while building strong relationships. Preparing and providing in-depth product demos. Learning and Analyzing: • Reviewing business and product specific key performance indicators (KPI’s) and usage data. • Studying your market by reading analyst reports, influential blogs, your competitors’ product literature, news about your market, etc. • Reviewing the adoption data of any new features, functionality, or changes to your product’s user experience. Deciding and Documenting: • Recording key takeaways from your meetings and making sure those data points reach the right stakeholders. • Writing pitches (or product requirements) that help define problems and solutions, then distributing them to the relevant stakeholders. • Prioritizing raw ideas, bugs, and improvements while keeping our customer and internal-facing roadmaps up to date. • Providing support to engineering teams as they work through development cycles validating solutions meet requirements and create a delightful customer experience. • Communicate trade-offs during strategic planning sessions.

Senior Product Manager

Responsibilities

Skills wanted:

Language(s) required:

Melissa Wong

Mariajosé Gómez Verified

About Retail Zipline:

mission:

getzipline.com/

Admin access needed