We are looking for an enthusiastic and detail-oriented Entry-Level Travel Consultant to assist clients with their travel planning needs. In this role, you will support senior agents by helping clients research, book, and manage travel arrangements. This position offers an excellent opportunity for individuals seeking to begin a career in the travel and tourism industry.
Key Responsibilities:
* Coordinate air, hotel, rail, car rental, cruise, and tour reservations, ensuring accuracy, efficiency, and compliance with company and supplier policies.
* Design personalized itineraries tailored to each client’s goals, preferences, and budget, creating memorable experiences and anticipating needs before they arise.
* Build and maintain long-term client relationships through proactive communication, trust, and expert guidance.
* Manage schedule changes, cancellations, or travel disruptions with a calm, solutions-oriented mindset, turning challenges into opportunities to deliver exceptional service.
* Collaborate with airlines, hotels, and travel suppliers to secure the best options and resolve service issues efficiently.
* Use Global Distribution Systems (GDS) such as Sabre, Apollo, or Amadeus, and other travel platforms to research, quote, and confirm bookings.
* Adhere to company travel policies, maintain accurate records, and manage invoicing or travel documentation with precision.
* Stay current on travel advisories, supplier updates, destination trends, and new technologies to provide informed, up-to-date recommendations.
Qualifications:
* Minimum 1–3 years of experience in travel booking, hospitality, or high-touch customer service (corporate travel experience is a plus).
* Exceptional communication skills, both written and verbal, with a focus on empathy, clarity, and active listening.
* Proficiency in digital tools such as GDS systems, CRM platforms, Microsoft Office, and online booking systems.
* Strong attention to detail and ability to manage multiple priorities in a remote work setting.
* A self-starter mindset with a passion for problem-solving, relationship management, and exceeding client expectations.
* Preferred: Certification or training through IATA, ASTA, or other professional travel organizations.
Benefits & Perks:
* 100% remote work flexibility with supportive digital infrastructure.
* Competitive base salary plus commission or performance-based incentives.
* Paid training and ongoing professional development opportunities.
* Travel perks and industry discounts.
* Comprehensive benefits package, including health insurance, PTO, and retirement options.
* Collaborative, mission-driven culture focused on service excellence and innovation.
