Connecteam | Call Scheduler at SD Solutions | Torre
Connecteam | Call Scheduler
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SD Solutions

Connecteam | Call Scheduler

SD Solutions
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Emma
Emma
You'll empower frontline businesses by guiding them to maximize their platform's operational value.
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Full-time

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Emma of Torre.ai
 about 2 months ago

Requirements and responsibilities

On behalf of Connecteam, SD Solutions is looking for a talented Call Scheduler to engage with existing paying customers proactively.In this role, you will make outbound follow-up calls to active customers, build relationships, offer free training sessions, and help them maximize the value of the Connecteam platform. You will act as a helpful guide, ensuring customers feel supported and discover new ways to use the system effectively for their daily operations.SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.Responsibilities:Make outbound follow-up calls (15-minute sessions) to offer free training sesions.Maintain accurate daily reporting: calls made, meetings booked, qualified vs unqualified opportunitiesWork closely with the Customer Success team for smooth handoffs and escalationsWorking hours: 9 AM – 6 PM Central Time (CST) — requiredRequirements:Spotless/fluent English — non-negotiable (excellent spoken English is mandatory)Strong willingness to work hard with a high volume of outbound calls dailyConfident, positive, and customer-oriented communication styleAbility to explain things clearly to non-technical usersHighly disciplined and organizedAll other skills (product knowledge, sales techniques, etc.) can be taughtWorking hours: 9 AM – 6 PM Central Time (CST) — requiredAbout the company:Connecteam is a SaaS platform designed to help non-technical, frontline businesses manage their workforce in one place. Typical customers include restaurants, laundries, retail, cleaning services, and other operational businesses.The platform covers:Employee time tracking (clock in / clock out)Scheduling and shift managementPTO and policiesPayroll inputsForms, checklists, and task managementPermissions, groups, and rolesMobile + desktop usage (online and offline work)Customers often need hands-on guidance to translate their real-world workflows into a working system — this is where Professional Services comes in.By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
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