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Posted 2 days ago
Requirements and responsibilities
We are a growing SaaS company (ROASForm.com) building a high converting form and calendar platform that integrates directly with GoHighLevel.
Who We Are Looking For:
- A sharp, client-facing team member who can handle customer calls, onboarding, and technical support.
- Someone who speaks both marketing and tech fluently.
What You Will Do:
- Jump on calls with customers for onboarding, demos, troubleshooting, and check-ins.
- Investigate and resolve bugs and technical issues reported by users.
- Guide customers through setup, integrations, and best practices.
- Be the go-to person customers interact with, being friendly, fast, and knowledgeable.
Required Experience:
- Be extremely knowledgeable about GoHighLevel (workflows, automations, sub-accounts).
- Technical knowledge of webhooks, UTM parameters, Meta Pixel setup, and Zapier/Make automations.
- Real marketing experience, understanding funnels (VSL funnels, schedule-call funnels), paid ads / media buying, and being able to speak the language (split tests, CPA, ROAS, CPL, CTR, etc.).
- Excellent English communication skills, as you will be on video calls with customers regularly.
- A problem-solving mindset, comfortable digging into technical issues and figuring things out.
Bonus Points:
- Experience with form/survey tools like Typeform, Jotform, or similar.
- Background in SaaS customer success or technical support with GHL.
- Experience with paid ads platforms (Meta Ads, Google Ads).
Compensation:
- Part-time to start, with potential to grow into full-time.
- Flexible hours.
- $7 to $15 per hour depending on experience.
Application Instructions:
- If you have worked in the GHL ecosystem and know marketing inside-out, we want to hear from you.
- Please apply with a Loom intro video in your initial message.
- Candidates who do not immediately provide a Loom video in the first message will not be considered.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)