Inbound Sales Associate (Remote | South Africa | US Hours) at Resolv.Global | Torre
Inbound Sales Associate (Remote | South Africa | US Hours)
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Resolv.Global

Inbound Sales Associate (Remote | South Africa | US Hours)

Resolv.Global
Emma
Emma
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Full-time

Legal agreement: To be defined

Compensation USD6.5/hour
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Remote (for South Africa residents)
Remote (for United States residents)
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Shared by
Emma of Torre.ai
 3 months ago

Requirements and responsibilities

About the roleWe are hiring a confident, phone-based sales professional in South Africa to join a high-performing US healthcare team. This is a fully remote, long-term opportunity for someone who knows how to handle inbound leads, build trust quickly, and guide conversations toward a clear outcome: booked appointments.You’ll be speaking with inbound callers who are already interested in treatment options and need guidance on next steps. This is not cold calling—these are warm, inbound enquiries where your ability to connect and convert makes the difference.What you’ll be doingAnswer inbound calls from prospective patientsBuild rapport quickly and create a positive first impressionExplain the appointment and certification process clearlyGuide patients toward booking appointmentsWork toward daily and weekly conversion targetsCapture accurate notes and manage follow-ups in the CRMStay up to date on services and process changesImportant contextThis role supports patients seeking access to medical cannabis treatment through licensed providers. You don’t need prior industry experience, but you do need to be comfortable working in a healthcare environment connected to medical cannabis. Full training is provided.Working hoursMonday to Friday9:00 AM – 5:00 PM EST (US hours)Schedule may adjust slightly based on call volumesPay$6.50 per hourStable, long-term remote opportunity with consistent hoursRequirementsWhat we’re looking for2–3 years of phone-based B2C sales or appointment setting experienceProven track record of meeting or exceeding sales/conversion targetsStrong spoken English and confident phone presenceAbility to take control of a conversation and guide it toward an outcomePrevious remote work experienceComfortable working US hoursYou’ll stand out if you haveExperience working with US customersCall center or high-volume inbound sales experienceAppointment setting in healthcare or service-based industriesExperience using CRM or dialer systemsTechnical requirements (non-negotiable)Windows-based computer (Mac not supported)Windows 1112–16 GB RAMDual monitorsWebcamMicrosoft Teams / Office 365Stable fibre internet (wired connection)Reliable backup power for both PC and internetWho this role suitsThis role is best suited to someone who:Is confident on the phone and not afraid to lead conversationsEnjoys working toward targets and improving performanceWants a stable, long-term remote role with a US-based companyUnderstands that great service and sales go hand in handHiring processWe move quickly and keep the process straightforward:Resume and prescreen questionnaire reviewShort one-way video interviewLive interview with the hiring team and clientFinal client interviewOffer
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