Inbound Sales Team Manager at Bullpen Talent | Torre
Inbound Sales Team Manager
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Bullpen Talent

Inbound Sales Team Manager

Bullpen Talent
Emma
Emma
You'll build and lead a high-performing remote team, driving efficient homeowner engagement and appointment scheduling.
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Full-time

Legal agreement: Employment

Compensation USD1.8k/month
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Remote (for Mexico residents)
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Emma of Torre.ai
 12 days ago

Requirements and responsibilities

OverviewLocation: Remote (LATAM)Working Hours: U.S. Pacific TimeCompensation: $1,800 USD per month. Additional bonuses may be available based on performance.Bullpen Talent is hiring an Inbound Sales Team Manager for a U.S. home renovation company.The primary responsibility of this role is to build and manage a team of low-cost remote representatives who handle inbound homeowner inquiries and schedule appointments.Homeowners contact the company directly to:Request renovation / construction estimatesSchedule appointmentsReschedule appointmentsAsk questions about servicesFollow up on projectsWe are looking for someone who has previously built and managed this type of team.ResponsibilitiesRecruit, hire, train, and manage a team of low-cost remote customer service and scheduling representativesCreate processes, scripts, and training materialsEnsure inbound leads are answered quickly and professionallyMonitor team performance and qualityCoach underperforming team membersMaintain strong appointment booking ratesKeep the team motivated, accountable, and productiveReport results and recommend improvementsRequirementsExperience working for a home services company (roofing, remodeling, HVAC, restoration, windows, landscaping, solar, etc.)Experience building and managing teams of remote customer service, scheduling, or appointment-setting representativesExperience recruiting and managing lower-cost remote staffExperience creating processes and training programsStrong English communication skillsAvailable during U.S. business hoursExtremely reliableIdeal CandidateYou have personally built and managed a remote team responsible for handling inbound homeowner inquiries and scheduling appointments.You know how to find good people, train them quickly, manage performance, and keep a lower-cost remote team operating at a high level.Compensation: $1,800 USD per month, plus bonuses after several months of performance.To ApplyPlease tell us:What type of home services company you worked forHow many people you managedWhere the team was locatedHow you recruited the teamWhat results the team achieved
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