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Responsibilities
We are seeking a proactive and technically skilled Field Application Engineer to lead customer deployments and support the implementation of Field AI's autonomous robotic systems, including quadrupeds, rovers, and humanoid robots.This role serves as a primary technical point of contact between customers, field operations, and engineering teams. The ideal candidate combines strong technical aptitude with project management and customer engagement skills and is comfortable operating in dynamic field environments where independent judgment, technical problem-solving, and effective communication are critical to success.What You Will DoServe as the primary technical point of contact for customers throughout deployment, testing, and operational activitiesLead customer-facing engagements related to deployment planning, implementation, system performance, and ongoing supportDevelop deployment plans, project timelines, operational procedures, and technical implementation strategies for autonomous robotic systemsCoordinate and drive execution across engineering, operations, and customer teams to ensure successful project outcomesDeploy and supervise advanced robotic systems in customer and field environmentsTroubleshoot complex hardware, software, autonomy, networking, and systems integration issues in live operational settingsEvaluate field performance data and communicate findings, risks, and recommendations to engineering and product teamsManage multiple customer deployments and technical projects simultaneously while balancing competing priorities and timelinesLead technical reviews, deployment readiness assessments, and project status discussions with internal and external stakeholdersAct as a trusted advisor to customers by translating complex technical concepts into actionable operational guidanceDocument technical findings, deployment outcomes, and customer feedback to influence product development and deployment strategiesIdentify opportunities to improve deployment processes, customer experience, operational efficiency, and product adoptionSupport demonstrations, field testing activities, and strategic customer engagementsTechnical QualificationsBachelor's or Master's degree in Computer Science, Robotics, Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical disciplineStrong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issuesHands-on experience with robotics platforms, autonomous systems, drones, quadrupeds, humanoids, or related technologiesFamiliarity with sensors, electronics, embedded systems, networking, and robotic subsystemsProgramming or scripting experience using Python, C++, or similar languagesAbility to independently evaluate technical challenges and develop practical solutions in uncertain environmentsStrong technical communication skills with the ability to effectively communicate with both technical and non-technical audiencesAbility to interpret field data and provide actionable recommendations to engineering and product teamsProject Management & Customer LeadershipExperience serving as a customer-facing technical point of contactAbility to independently manage deployment projects, schedules, technical deliverables, and stakeholder expectationsStrong project management skills, including planning, prioritization, risk assessment, issue resolution, and executionExperience coordinating cross-functional teams to execute complex technical initiativesAbility to exercise independent judgment when resolving technical, operational, and customer-facing challengesSkilled at balancing customer requirements, technical constraints, and business objectives in dynamic environmentsStrong written and verbal communication skills, including customer presentations, project updates, and technical documentationAdditional QualificationsComfortable with frequent travel and working on-site with customers and field teamsAbility to adapt to rapidly changing priorities, environments, and operational requirementsStrong organizational skills and ability to manage multiple concurrent projectsSelf-motivated with a high degree of ownership, accountability, and initiativeAbility to occasionally lift and move equipment weighing up to 50 pounds as required during deploymentsField AI will never ask candidates to provide personal financial or account information as part of the recruiting process.Field AI will never ask candidates to provide personal financial or account information as part of the recruiting process.
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