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Shared by 
about 15 hours ago
Requirements and responsibilities
About the RoleWe're looking for a Customer Care Executive – Voice Support to handle customer calls, resolve queries efficiently, and ensure a seamless customer experience while working remotely.Key ResponsibilitiesHandle inbound and outbound customer calls.Assist customers with order status, delivery updates, exchanges, returns, and product-related queries.Resolve customer concerns professionally and efficiently.Coordinate with internal teams for timely issue resolution.Maintain accurate call logs and customer records.Deliver excellent customer service through clear and professional communication.Who You Are1–3 years of experience in a voice-based customer support role.Excellent spoken English and Hindi communication skills.Patient, customer-focused, and a strong problem solver.Comfortable working independently from home.Must have a personal laptop and a stable Wi-Fi/internet connection.Immediate joiners will be preferred.📩 Interested candidates can apply through LinkedIn or share their resume at: careers@ikoho.in