ServiceNow ITSM Architect at Sign-In Solutions Inc. | Torre

ServiceNow ITSM Architect

You'll architect and implement critical BMC Helix ITSM SaaS solutions, driving digital transformation for clients.
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Full-time

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Shared by
Juan Fernando Domínguez
13 days ago

Requirements and responsibilities


Required QualificationsMinimum 20 years of experience with BMC Remedy and/or BMC Helix ITSM platforms.Extensive expertise in: BMC AR SystemActive LinksFiltersEscalationsWorkflow DevelopmentHands-on experience implementing and configuring BMC Helix ITSM SaaS environments.Strong experience designing and delivering REST API, Web Services, and SSO integrations.Experience with SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC).Proven success leading BMC Remedy-to-Helix migration initiatives.Strong technical architecture and solution design capabilities.Excellent written and verbal communication skills.Ability to produce audit-ready technical documentation.