We are looking for experience for IT Asset Management Analyst (ITAM Analyst) to support our US team.Location: Remote/Philippine & Indian Candidates Employment Type: Full-time/Independent contractorDuration: Long term Shift: US Day shiftResponsibilities:IT Asset Lifecycle ManagementMaintain accurate records of IT hardware assets within the asset management repository.Manage asset lifecycle processes including procurement, deployment, movement, maintenance, and retirement.Resolve discrepancies in IT hardware asset records and ensure data integrity within asset management systems.Support bulk asset data uploads and updates while ensuring data quality and compliance with asset standards.Asset Data Governance & ComplianceEnsure adherence to IT Asset Management policies, processes, and procedures across supported customers.Validate asset data updates resulting from IMACD activities (Install, Move, Add, Change, Dispose).Monitor compliance with asset tracking and reporting requirements.Assist in maintaining audit-ready asset records.Operational Support & Process ImprovementEnsure asset management tools and systems are functioning effectively.Maintain and update documentation related to asset management processes.Identify gaps between operational delivery capabilities and contractual or service requirements.Escalate and help resolve operational issues affecting asset management service delivery.Performance Monitoring & ReportingTrack service performance against SLAs and ensure key metrics remain within target.Monitor asset management activities and support the leveraged support team when required.Assist in generating reports and metrics related to asset management operationsCollaboration & Stakeholder ManagementQualifications:3–6 years of professional experience, preferably in IT operations, asset management, IT support, or related roles.Foundational knowledge or exposure to IT Asset Management (ITAM) practices and lifecycle management.Experience working with asset management tools or IT service management platforms (e.g., ServiceNow, Remedy, etc.) is a plus.Strong attention to detail and ability to manage large datasets with accuracy.Basic analytical and problem-solving skills.Strong communication and coordination skills for cross-team collaboration.Demonstrated willingness to learn and grow within the IT Asset Management domain.Continuous learner who stays updated with industry trends and emerging technologiesIf you are interested send your CV’s to jorgie@globexpeople.com

IT Asset Management Analyst (ITAM Analyst)

Emma

Responsibilities

Skills wanted:

Language(s) required:

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Admin access needed