Entry-Level IT Support / Junior IT Analyst - OPT Students at bEdge Tech Services | Torre
Entry-Level IT Support / Junior IT Analyst - OPT Students
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bEdge Tech Services

Entry-Level IT Support / Junior IT Analyst - OPT Students

bEdge Tech Services
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Emma
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Full-time
Base compensation
USD50k - 120k/year

+ Health insurance

Negotiable
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Remote (for United States residents)
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Posted 7 months ago

Requirements and responsibilities

Job Title: Entry-Level IT Support / Junior IT Analyst Location: Open (remote, hybrid, onsite) - United States Job Type: Full-time or contract Eligibility: OPT EAD / STEM OPT candidates encouraged to apply We are seeking a motivated entry-level IT professional to join our technology team. This role is ideal for recent graduates on OPT EAD who are looking to start their career in IT, gain hands-on experience, and grow within a fast-paced technical environment. Key responsibilities: * Provide level 1 IT support for hardware, software, and network-related issues. * Assist with user account setup, access management, and password resets. * Troubleshoot basic issues related to Windows, macOS, printers, and applications. * Support email systems, collaboration tools, and ticketing systems. * Document incidents, resolutions, and procedures. * Assist senior IT staff with system maintenance and upgrades. * Monitor system performance and report issues. * Follow IT security and compliance guidelines. Required skills and qualifications: * Bachelor’s or master’s degree in IT, computer science, information systems, or a related field. * OPT EAD or STEM OPT authorization. * Basic knowledge of operating systems, including Windows, macOS, and Linux. * Basic understanding of networking fundamentals, including TCP/IP, DNS, and DHCP. * Familiarity with MS Office or Google Workspace. Preferred skills: * Familiarity with Active Directory or Azure AD. * Experience with ticketing tools such as ServiceNow, Jira, or Freshservice. * Basic understanding of cloud platforms such as AWS or Azure. * Internship or academic project experience in IT. * IT certifications such as CompTIA A+, Network+, or Azure Fundamentals are a plus. What we offer: * OPT and STEM OPT-friendly environment. * Training and mentorship from senior IT professionals. * Hands-on experience with real-world systems. * Career growth opportunities within IT and cloud domains.
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