Requirements Gathering, Analysis and Documentation:
- Work closely with business stakeholders, global trade compliance specialists, developers, legal researchers, and data teams to elicit and define clear, complete, and testable requirements.
- Create and maintain detailed documentation including Business Requirements Documents (BRD), Functional Specifications (FRS), and Use Cases.
- Translate complex business needs into technical requirements, wireframes, workflows, and acceptance criteria.
- Design JSON/XML schemas to unify multi-country customs data (e.g., EU Zolltarife) into a single API structure.
- Define use cases for AI/LLM integration in document automation (e.g., extracting nested tables from PDFs).
- Create and maintain detailed business process documentation (text + diagrams).
Product Testing & Validation:
- Develop detailed test plans and test cases to validate features against business and technical requirements.
- Coordinate and perform functional testing, integration testing, regression testing, and system validation.
Project & Process Support:
- Ensure requirements traceability throughout the project lifecycle and facilitate change control processes.
- Maintain clear communication and status updates with project teams and stakeholders.
Continuous Improvement & Innovation:
- Stay current with emerging technologies, particularly around generative AI and LLM applications.
- Document lessons learned and contribute to internal knowledge bases and templates.
LLM Integration & AI-Focused Design:
- Define and document requirements for model behavior, prompts, safety constraints, system inputs/outputs, and integration points with enterprise systems.
- Evaluate use cases for LLMs across customer service, document automation, search, summarization, and other business processes.
Mandatory Requirements:
- Bachelor's degree in Information Systems, Computer Science, Business Analytics, or any related discipline.
- 5+ years as a Technical BA in regulated industries (trade, logistics, finance).
- Experience working with structured and unstructured data, including XML, CSV, and government publications.
- Experience creating detailed business process documentation (text & diagrams).
- Strong familiarity with Spec-Driven Development concept.
- Knowledge in Technical Methodology: Open Spec, BMAD.
- Experience with AI/ML concepts or integrating with LLM-based system.
- Strong BRD/FRS documentation skills.
- Excellent analytical, documentation, and communication skills.
Nice-to-haves:
- Basic Java/Python for technical collaboration.
- Familiarity with AI/LLM use cases (e.g., automations, strength and limitations).
- Experience with SQL, JSON, or data transformation tools.