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Posted 6 months ago
Requirements and responsibilities
Hiring Full-time - Client Success Support - Remote - $9,600 - $12,000/yrAbout WeAssist About us, WeAssist, the hiring team 💡 🌍 Led by a Founder Who Cares – Reef Colman built WeAssist to empower individuals and create meaningful opportunities that support families.⚡ Fast & Purposeful Recruiting – We move quickly but prioritize long-term fit, stability, and growth over just filling roles.🌎 Connecting Global Talent – With 100+ outsourced professionals and growing, we link top talent worldwide with thriving US businesses.❤️ Giving Back Matters – From building schools to feeding the homeless, we believe true success means making a difference.🤝 An Inclusive & Thriving Culture – Your skills and unique gifts matter. We create an environment where outsourced professionals don’t just work—they thrive.Key Responsibilities of the Client Success SupportAI & Chatbot Management: Leverage AI tools to enhance client support and operational efficiencyOutsourced Professional Supervision: Track and manage team members’ activities, ensuring focus on a single assigned clientProductivity Tracking & Compliance: Review the previous day’s productivity using Teramind or other tracking tools, flagging any behavioral concernsProcess Adherence & Coaching: Ensure all OPs follow established workflows, guidelines, and company processesReporting & Client Communication: Generate detailed reports on team performance, review end-of-day reports and join client calls🏡 Get To Know WeAssist! Company Culture and Core Values: Diving into WeAssist's ethos, our core values reflect a commitment to excellence and making a significant impact. Our core values include: ✅ Growth Focus, Strong Communication, Speed and Results, Enjoying the Process, Commitment to Helping Others, Prosperity. Join a team that’s all about making a difference and thriving together!What’s in it for you? The growth potential includes Endless Growth Opportunities, Great Starting Salary, 13th Month Bonus, Performance-Based Raises, Health, Dental, and Mental Health Insurance, Proactive, Collaborative, Supportive environment, Permanent Remote Set-Up.Specifics Timezone: 9am-5pm PST (12am-9am MNL). This is a remote position so you can work from anywhere.Tech Stack Must-have: AI Software including AI Chatbot N8N.io, ChatGPT, Gemini, Claude; Productivity Tracker Teramind (Highly Preferred), Hubstaff, TimeDoctor. Nice-to-have: ClickUp, Asana, Trello, Monday.com, Salesforce; Slack; G-Suite.Compensation Fixed Rate Range; $14,400 - $19,200/yr
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