Remote Healthcare Customer Service Representatives

Teleperformance

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Full-time

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Remote (anywhere)

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Posted 5 months ago

Remote Healthcare Customer Service Representatives handle customer inquiries via phone, email, chat, or social media, resolving questions and concerns while de-escalating issues. Responsibilities include tracking call-related information for auditing, providing feedback on issues, and, when appropriate, processing payments. The role requires strong communication, problem-solving, and the ability to work remotely in a virtual team environment. Training and experience include at least 6 months of customer service, typing 25 wpm, high school diploma or GED, and proficiency with Windows. Other requirements include stable internet with specified speed, a quiet workspace, and the ability to navigate standard desktop software. Upsell opportunities may be required.

About Teleperformance:

We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.

mission:

Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities.

Reputation:

Signalers: 3

Domain created: May 1994

www.tp.com/

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